Chris Clark | Page 9

The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are. really need a car I went there for the first time and my experience was very surprisingly how helpful they are. More

by jwichilbul Verified Customer Verified Customer

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was incredibly helpful and intelligent on the subject. they were friendly and easily approachable. they were friendly and easily approachable. More

by rnalarcon Verified Customer Verified Customer

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Past bad experiences with other dealerships left a bad taste in the mouth but Chris and company were so easy to work with, I've recommended them to my best friend who I believe is going there today. They taste in the mouth but Chris and company were so easy to work with, I've recommended them to my best friend who I believe is going there today. They set a high bar. More

by dub.burns Verified Customer Verified Customer

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Best service ever! They helped through the whole process and made sure I was 100% good. I love my vehicle aswell. They did a great job. and made sure I was 100% good. I love my vehicle aswell. They did a great job. More

by LEAH.WORK1232 Verified Customer Verified Customer

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I am very pleased with my experience at Lithia Hyundai, everyone was very nice and helpful! Will be coming back in the future for sure! everyone was very nice and helpful! Will be coming back in the future for sure! More

by glcline2014 Verified Customer Verified Customer

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I really enjoyed the service and interaction of staff. They were prompt and efficient. They were all friendly and made us feel welcomed. I will definitely go back and refer friends. They were prompt and efficient. They were all friendly and made us feel welcomed. I will definitely go back and refer friends. More

by thomasj42220 Verified Customer Verified Customer

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Great environment! Highly recommend if you are looking for a new or used car. This team will go above and beyond to make sure your expectations are met! for a new or used car. This team will go above and beyond to make sure your expectations are met! More

by KIERSTEN Verified Customer Verified Customer

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CJ was great and I enjoyed working with him; he was helpful and not pushy, which I liked. However, I have to say that the experience overall was ok. I came here by way of a pre-qualification with Capit helpful and not pushy, which I liked. However, I have to say that the experience overall was ok. I came here by way of a pre-qualification with Capital One Auto, which led me to a nice used vehicle that I liked on favorable terms. CJ was helpful and not pushy, which I liked. CJ's manager/supervisor, Chris, was also easy to work with, especially since I proposed a reasonable number and he agreed to it. The entire process was smooth, except for the following issues. First, the dealership requires that you purchase the $997 permaplate, etc., package which doesn't make sense to me. I didn't want it, but I was told that you have to take it. If I didn't like CJ and the car, I would have walked away, but be forewarned - you'll end up financing an additional $1,000 on top of the sales price. Second, the rate I got here was 2 points higher than what I got directly through Capital One. Third, I checked in through yelp and showed the $40 gift card for taking a vehicle for a test drive, but was told that it's probably for test driving a new car even though this is not indicated anywhere on the e-voucher, but okay. Fourth, it took 5 days for my documents to be scanned and emailed to me. 5 whole days. I purchased the vehicle on Wednesday, Nov 11th and did not receive the documents until the following Monday, Nov 16th. Fifth, they ran my credit twice - the day of the purchase and the day after. So, now I have 2 sets of hard pulls on my credit, but more concerning, if you couple this occurrence with the fact that I had not received the documents at that time, it should be a cause for concern. Lastly, I told 3 people, including the finance guy, that I wanted to cancel the optional service contract and got no response whatsoever, so now I have to contact the vendor directly to cancel which is quite inconvenient. . More

by Namma775 Verified Customer Verified Customer

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Awesome staff that really works with you! I had a wonderful experience, I even got a ride to grab something to eat. The entire staff was amazing. wonderful experience, I even got a ride to grab something to eat. The entire staff was amazing. More

by MSJOHNSON443 Verified Customer Verified Customer

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I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno . More

by STEVEBDAILEY38 Verified Customer Verified Customer

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