Chris Dunson

I purchased a truck from this dealership in May and, four months later, they still have not delivered the title. The General Manager, Chris, refuses to return voicemails and takes no responsibility for the d months later, they still have not delivered the title. The General Manager, Chris, refuses to return voicemails and takes no responsibility for the dealership's mistakes. That lack of accountability shows poor leadership and a complete breakdown in communication. Additionally, they shorted me one of the keys that was pictured in the sales listing. This dealership has proven itself to be nothing more than the stereotype of shady used car sales associates. At this point, I've had to file a claim with the Texas DMV and escalate the issue to Sonic Automotive's parent company, to try to recover what I legally paid for. Buyers beware: if this is how they treat customers after the sale, imagine what else they cut corners on. More

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Vernon Ford has no issue calling you nonstop when they are trying to make a sale, but after signing they suddenly cannot answer the phone or return a call or voicemail. Dealership pulled bait and switch are trying to make a sale, but after signing they suddenly cannot answer the phone or return a call or voicemail. Dealership pulled bait and switch tactic and refuse to rectify the situation. Have been waiting for over 2 months for what I was owed but dealer continues to dodge all attempts at communication. Save yourself the hassle and find another place to buy your next Ford! More

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We bought our daughter her first car in April 2025. It was used but only 4 years old. We checked it out and drove it, looked under the hood etc. my husband is pretty handy, so we know what to look for. It was used but only 4 years old. We checked it out and drove it, looked under the hood etc. my husband is pretty handy, so we know what to look for. No check engine lights, no weird noises etc. Within a few days it started acting weird and finally after a couple of months left my daughter stranded out of town. We towed it back the dealership and the transmission is shot to the tune of $9k. They really pushed that extended warranty and now I know why. I called everyone asking for just a little help, anything to ease the slap of 9k on a car that we just bought that only cost us $18k. They would barely even talk to me and when they did it was lectures on how I should have bought the extended warranty and they had no way of knowing the transmission was bad, I completely understand buyer beware, but this was just hard to swallow and the fact that they really cared so little about someone who had just spent 18k at their store. We won’t ever return there and anyone who buys a used car should go somewhere else. More

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I am now on my tenth vehicle purchase at this dealership. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys. More

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They are very professional on what they do, very kind and easy to work with! easy to work with! More

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They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He made sure I was taken excellent care of on both my purchases. They are the best! More

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Chris & his team were amazing. Very thorough and courteous. Best dealership I have ever worked with. Very thorough and courteous. Best dealership I have ever worked with. More

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Awesome experience, they were great. They went above and beyond to help me out with my purchase. They went above and beyond to help me out with my purchase. More

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Very helpful, walked us thru the process, answered all questions promptly, made great suggestions. Great experience questions promptly, made great suggestions. Great experience More

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Courteous and willing to help find vehicle that I preferred out pressure to buy. Communication good with customer in locating auto to purchase. preferred out pressure to buy. Communication good with customer in locating auto to purchase. More

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