Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8
68 Reviews
4.8

68 Reviews

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68 Reviews of Chris Fanella

December 11, 2025

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Abraham was great! Abraham was great! Professional. Courteous. Early to my home appointment. Explained all in detail. More

by HOWARDGOTTLIEB
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 11, 2025

Highland Park Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Highland Park Ford! If there is anything else we can do to assist you, please let us know! Take care!

December 11, 2025

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Thank you for the service! ! I lived in Cicero il and use to take my trick to Ford dealer in La grange I’ll I wanted to say I moved to this area, last year and I been bringing m More

by Lucyramirez938
Service Price Transparency
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Recommend Dealer
Yes

December 08, 2025

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From a business perspective this was understandable and helpful. Employees were quick, friendly, and professional. Thank you. More

by UTYUZH66
Recommend Dealer
Yes

Other Employees Tagged: Jim the mechanic

Dec 10, 2025

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2025

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It was a home service appointment. Easy to schedule, no disruption to my day, very pleasant experience More

by SANJOY.MUSUNURI
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 10, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2025

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Great, fast service Top notch mechanics , very professional Will continue to highly recommend Your establishment More

by Pops@659
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Recommend Dealer
Yes
Dec 07, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 04, 2025

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The parking lot is hard to get around and the service took longer than expected but I was warned that they were busy. More

by beth18
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Recommend Dealer
Yes
Dec 05, 2025

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2025

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After Chris installed the moldings on my vehicle the left door was coated with the black adhesive that he used to glue the moldings which I had to clean myself More

by flaviusbrici
Recommend Dealer
No

Other Employees Tagged: Chris Fanella

Nov 25, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (847) 433-7200 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 24, 2025

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Chris and the service department team were courteous, fast, and efficient. I’m am thankful for the attention to detail and quick turnaround! More

by JH
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Recommend Dealer
Yes
Nov 26, 2025

Highland Park Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2025

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Overall I was happy with the mobile service. The tech was friendly and on time. I responded to one of Chris's text messages with a question but he didn't reply. Would have been nice to hear back More

by MATTHEW.KOSCHAK
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Recommend Dealer
Yes
Nov 26, 2025

Highland Park Ford Lincoln responded

Hello Matthew, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2025

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Employee Rating

Got there early and relaxed in waiting room. 10K service plus sensor software update. Great wash job inside and outside. People friendly Chris always responsive. More

by Odendahl
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 25, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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