Chris Fanella | Page 10
Parts and Service director
Highland Park Ford Lincoln
1333 Park Avenue West
Highland Park, IL 60035
104 Reviews
Write a Review104 Reviews of Chris Fanella
August 17, 2025
My family has been going to this dealership for several years. Have always had great service years. Have always had great service More
Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick
August 16, 2025
Outstanding service department. Congratulations to Chris Fanella for building an impressive organization, he’s an excellent manager. On his staff is Steve Duke, the very best in th Congratulations to Chris Fanella for building an impressive organization, he’s an excellent manager. On his staff is Steve Duke, the very best in the business. they are always my “go to” team for service on my Lincoln. More
Other Employees Tagged: Steve Duke
August 14, 2025
Great service director. Thorough on repairs. Accommodating with loaner when car in shop for some days. Even though I am not a regular they make you feel important. Thorough on repairs. Accommodating with loaner when car in shop for some days. Even though I am not a regular they make you feel important. More
August 10, 2025
They spoke to me rudely and disrespectfully. They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I cont They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I contacted them, they repeatedly hung up the phone in my face. Even the supervisor is acting nonchalant. It turns a blind eye to the disrespectful behavior of its own staff. I will report them to the government agency as soon as possible. And I'm going to send a complaint to the BBB. I don't recommend anyone to buy lincoln cars after their lincoln service experience. I'm not the only one having these problems. Many Lincoln owners suffer from these problems in my friends, and certainly no one recommends the Highland Park Lincoln service More
Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick
August 10, 2025
Great people to do business with. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. More
Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick
August 09, 2025
Since purchasing the car in 2009 it has always been serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! More
Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick
August 09, 2025
Staff very helpful especially Chris, the manager of the service center. He is hands on and so responsive to any situation that arises service center. He is hands on and so responsive to any situation that arises More
Other Employees Tagged: Frank Pamimtuan

