Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 10

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Chris Fanella

October 04, 2025

Dealership Rating
Employee Rating

Great service upfront pricing no hidden cost or fees Excellent service would go back again More

by WZRINSKY
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Safe travels!

October 04, 2025

Dealership Rating
Employee Rating

Easy scheduling and proactive to take care of my recall at home Very convenient Very More

by 1GEAUXXV
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2025

Dealership Rating
Employee Rating

Quick service at our home. Reminders sent to make sure we wanted to keep appointment. Service with a smile. More

by ILENEKAROL715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

October 03, 2025

Dealership Rating
Employee Rating

This dealership has friendly service and generally does a good job. We recently brought in our car for an oil change and they did a good job. More

by ANDY@SCHWARTZ-LAWYER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 01, 2025

Dealership Rating
Employee Rating

Jesse always takes care of me and my needs . Your staff is always professional with me. More

by CHESTERCZESAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Price, Michael Hedrick

Oct 05, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 27, 2025

Dealership Rating
Employee Rating

Very professional - work is completed on time and satisfied with service - definitely would recommend to my freinds - my neighbors - and family. More

by HH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

September 25, 2025

Dealership Rating
Employee Rating

It took a long time to fix my truck. There was no follow up or contact from the service department giving me any updates. Chris was great and got me a loaner. More

by kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam George

September 24, 2025

Dealership Rating
Employee Rating

This is a fantastic place to take your vehicle. I've always had a no nonsense down to earth assessment and been given a fair price. I don't usually take my vehicle to a dealership for maintenance o More

by JSCOTT.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Sep 28, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

September 23, 2025

Dealership Rating
Employee Rating

Easy to schedule appointment. Plenty of reminders. Technition came at scheduled time, was professional, polite and effective. More

by LENNY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Sep 25, 2025

Highland Park Ford Lincoln responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Dealership Rating
Employee Rating

Chris makes u want to deal with Highland Park Ford Personal, knows cars, takes care of customers and staff. Best service More

by egmon
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Sep 23, 2025

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

Sep 23, 2025

egmon responded

Chris is a fabulous service manager and provider. His service makes you want to buy a car from Highland Park.

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