Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8
38 Reviews
4.8

38 Reviews

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38 Reviews of Chris Fanella

September 27, 2025

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Very professional - work is completed on time and satisfied with service - definitely would recommend to my freinds - my neighbors - and family. More

by HH0
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2025

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It took a long time to fix my truck. There was no follow up or contact from the service department giving me any updates. Chris was great and got me a loaner. More

by kg
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Recommend Dealer
No

Other Employees Tagged: Adam George

September 24, 2025

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This is a fantastic place to take your vehicle. I've always had a no nonsense down to earth assessment and been given a fair price. I don't usually take my vehicle to a dealership for maintenance o More

by JSCOTT.HAMMOND
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Sep 28, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

September 23, 2025

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Chris makes u want to deal with Highland Park Ford Personal, knows cars, takes care of customers and staff. Best service More

by egmon
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Sep 23, 2025

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

Sep 23, 2025

egmon responded

Chris is a fabulous service manager and provider. His service makes you want to buy a car from Highland Park.

September 23, 2025

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Easy to schedule appointment. Plenty of reminders. Technition came at scheduled time, was professional, polite and effective. More

by LENNY5
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Sep 25, 2025

Highland Park Ford Lincoln responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2025

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Chris Fanella and his team are great, as always. Mobile service is a simple and easy process with Renee. Hernan, the Mobile Tech, was clean, punctual, thorough, and professional. Great experience. I More

by Daniel H
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Recommend Dealer
Yes

Other Employees Tagged: Hernan Gomez

September 19, 2025

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HP Ford’s Team was proactive with communication! Their team was very helpful, professional, and knowledgeable! More

by DEZWITTE
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Recommend Dealer
Yes
Sep 22, 2025

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2025

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Great service. They have quality mechanics. I have a 19 year old town car that they keep running like new. More

by jbaic
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Recommend Dealer
Yes

Other Employees Tagged: Mike Laufer, Adam George

Sep 17, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

September 12, 2025

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Awesome service! Great staff and excellent waiting area. Work was performed accurately. I do not have more words More

by jszajna0
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Recommend Dealer
Yes
Sep 14, 2025

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2025

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This was my vehicles first oil change and the team at Highland Park took great care of my vehicle and even washed it. More

by lauririzzo
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Recommend Dealer
Yes
Sep 14, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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