Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 6

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Chris Fanella

November 10, 2025

Dealership Rating
Employee Rating

I needed to find a new dealership to service my Lincoln, and I thought of Chris right away as he is a neighbor and friend of mine. I was very happy with the service that he and his team provided at this dea More

by CHRISTIANLUIS7398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 07, 2025

Dealership Rating
Employee Rating

Very convenient and efficient for remote software update for my vehicle. The technician was prompt and courteous. More

by NLYGIZOSMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Dealership Rating
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Came to my office to perform recall work via software update. Super convenient & easy. Definitely a plus!! More

by jonlevey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

October 31, 2025

Dealership Rating
Employee Rating

Easy to schedule following recall It was especially convenient that the technician was able to perform the service at our home More

by CANDICE.PELSER2278
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 01, 2025

Highland Park Ford Lincoln responded

Hello! We're glad you had a positive experience. If you need anything else or have any questions, we'd be happy to help. Have a great trip!

October 31, 2025

Dealership Rating
Employee Rating

Was able to set up an appointment for a convenient date. The dealership team is friendly and helpful. More

by pbzona
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 01, 2025

Highland Park Ford Lincoln responded

Hello! We're glad you had a positive experience. If you need anything else or have any questions, we'd be happy to help. Have a great trip!

October 26, 2025

Dealership Rating
Employee Rating

This dealership is superior to others. Renee returns calls immediately and is always patient and helpful. Chris is polite knowledgeable and always on time?? More

by gthomas0308
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 28, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2025

Dealership Rating
Employee Rating

Easy to schedule and get my recall taken care of. Chris was on time and very professional. More

by SADIEFREEDMAN95
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2025

Dealership Rating
Employee Rating

Scheduling the service was easy. The work was completed as planned. I am pleased with the result. More

by MARQUARDT0
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 27, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

October 17, 2025

Dealership Rating
Employee Rating

Who is it was a good experience and a great service On the time Thanks More

by abdelilah.benmaarouf
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

October 16, 2025

Dealership Rating
Employee Rating

Adam and Cris were very helpful with fixing my vehicle. Excellent customer service kept me informed while my vehicle was being repaired More

by Rainman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam George

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