Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 6

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Chris Fanella

January 08, 2026

Dealership Rating
Employee Rating

All went well and so everything was good. I was well taken care of and with great efficiency. Thank you for you care and concern. Arlene Block More

by ARLENEBLOCK964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 07, 2026

Dealership Rating
Employee Rating

Chris was very helpful, communicative and professional. He came, did what he needed to do and left. Grateful for how easy and seamless the appointment went. More

by MA.MARADIAGA94
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Jan 09, 2026

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 29, 2025

Dealership Rating
Employee Rating

Chris the service manager runs a professional service department and the service this last visit exceeded my expectations. More

by gailcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Jan 01, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2025

Dealership Rating
Employee Rating

Great service and consideration of customers time Made things very convenient in coming to my location for a service recall More

by bondpi007
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 30, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2025

Dealership Rating
Employee Rating

Great service department Knowledgeable mechanics Found problem and repaired loose connector solved the problem. Ford better improve their quality problems of RAM trucks will be eating them for Lunch. Incl More

by CHUCKTR6
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 30, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 28, 2025

Dealership Rating
Employee Rating

Excellent service, highly trained technicians, They address all of your concerns Fast turn around on repairs Vert efficient service writers An all around place to do business with More

by Pops@659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 27, 2025

Dealership Rating
Employee Rating

Great service, knowledgeable mechanics and excellent communication, thank you all, great job keep it going More

by IMINKOV
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 29, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 26, 2025

Dealership Rating
Employee Rating

Everyone was friendly. Waiting room nice (did Not smell or feel like Garage!)Chris kept me updated And offered a loaner. My car was repaired and washed inside and out. Appr More

by gthomas0308
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 27, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Dec 26, 2025

gthomas0308 responded

5 STARS

December 21, 2025

Dealership Rating
Employee Rating

Courteous. Accommodating. Reliable. They called, offered to come to me, and followed through as scheduled More

by ANITAR
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 24, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 18, 2025

Dealership Rating
Employee Rating

The mobile service support is a great concept. The technician did a good job with the tire rotation and recall More

by FJIMENEZ2
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 21, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

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