Chris Harris
Chris Harris at Martin Chevrolet

Chris Harris

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of Chris Harris

October 25, 2025

Dealership Rating
Employee Rating

We have been coming to this dealer for over 10+ years. The sales team has always been attentive. Chris was overly helpful. He was patient with my hesitation of having the tires changed, he was courteous More

by MARGARELI
Service Price Transparency
Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
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Always amazing service from the Martin team! I would not trust any other dealership with these repairs. More

by DAN@RATE.COM
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2025

Martin Chevrolet responded

Thank you for the kind review. We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

October 23, 2025

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Nathan was great. Courtois and got me in early and kept me updated. Love the car wash and easy checkout as well. More

by CFK
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Recommend Dealer
Yes
Oct 24, 2025

Martin Chevrolet responded

Thank you for the wonderful review about Nathan! If you ever need anything else from us, please feel free to give us a call or stop by! - Martin Chevrolet

October 20, 2025

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Everyone was nice, next time if someone would let me know ahead of time to get a ride that would be easier than waiting for 4 and 1/2 hours. More

by NSW1514
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Oct 24, 2025

Martin Chevrolet responded

Thank you for your feedback! We’re glad to hear our team was friendly, and we truly appreciate your patience during your visit. We’re sorry for the long wait and the inconvenience it caused. We’ll make sure to improve our communication about estimated service times and transportation options for next time. Your input helps us serve our customers better, and we hope to see you again soon under smoother circumstances. - Martin Chevrolet

October 17, 2025

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Martin Chevrolet is all about good people who care and give high quality responsive service More

by DDOFFICEMACHINES
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Recommend Dealer
Yes
Oct 24, 2025

Martin Chevrolet responded

Thank you for the wonderful review! We're honored to hear that you feel our team at Martin Chevrolet provides high-quality, responsive service with genuine care. We truly value your support and look forward to serving you again! - Martin Chevrolet

October 12, 2025

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Appointment went well. Service writer was very good, also he was very busy. But that's that is good for the business. More

by hkthorson
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Martin Chevrolet responded

Thank you for your feedback! We're glad to hear your appointment went well and that our service writer provided great service, even while busy. We appreciate your understanding and are thrilled to know you see our bustling business in a positive light! Let us know how we can assist you next time. - Martin Chevrolet

October 11, 2025

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The dealer ship is nice the people are very friendly. The wait time is very long for what I had done. More

by KDLATTANZIO
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Martin Chevrolet responded

Thank you for the review. We appreciate your feedback and your patience when your service took longer than we anticipated. We are looking forward to making your next visit to us a quick and speedy one! - Martin Chevrolet

October 04, 2025

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Chris didn’t keep me informed even though he said he would he called my son and said I would owe $2700 after insurance and I came and pulled my car More

by Bill
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Recommend Dealer
No

Other Employees Tagged: Ralph Stalesky

Oct 30, 2025

Martin Chevrolet responded

Bill, We're truly sorry if it felt like we dropped the ball on communication while your vehicle was in our care—that's never our intention, and we understand how frustrating that must have been for you. The extended warranty provider can be quite challenging to work with, and while we genuinely wished we could do more to secure coverage for your repairs, the final decision rests with them. Please know we're here to support you however we can. - Martin Chevrolet

October 03, 2025

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In general seems to be a well run organization. People are friendly but are focused on their jobs. More

by pcorbley
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Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Martin Chevrolet responded

Thank you for your kind review. We strive to balance great service with efficiency, and your feedback means a lot. Hope to see you again next time! - Martin Chevrolet

October 02, 2025

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Employee Rating

Professional and courteous employees whom take the time to explain the work needed to be done. The companies environment is friendly. The facility is very clean along with the facility having a comfortable More

by Mary1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Martin Chevrolet responded

Mary, Thank you for the glowing review! We're thrilled to hear you had such a great experience with our team. If there is ever anything else we can help you with, please don't hesitate to reach out! - Martin Chevrolet

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