Chris House | Page 8

The service dept. was was professional. Check in was easy. Communication was good and advised me of recalls which were taken care of that day. was was professional. Check in was easy. Communication was good and advised me of recalls which were taken care of that day. More

by CJNNVA Verified Customer Verified Customer

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I’m very pleased with Southern Hyundai , everyone has been very nice . Always bring my vehicle there for service . Wouldn’t take it no where else . been very nice . Always bring my vehicle there for service . Wouldn’t take it no where else . More

by lfields24 Verified Customer Verified Customer

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My go-to dealership has always been and will always be this Hyundai dealership. They take care of my car as if were their own. I will never own anything but a Hyundai because of their service. this Hyundai dealership. They take care of my car as if were their own. I will never own anything but a Hyundai because of their service. More

by VAWITCH Verified Customer Verified Customer

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Always attentive and detail-oriented appreciate his consistency and friendliness on each visit will continue to give my business here consistency and friendliness on each visit will continue to give my business here More

by PHIL84 Verified Customer Verified Customer

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Christ House is my service manager. He takes very good care of me and my car. I have never met the mechanic but my car is returned to me in pristine condition. He takes very good care of me and my car. I have never met the mechanic but my car is returned to me in pristine condition. More

by MSCILLA54 Verified Customer Verified Customer

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I came in for oil change and state inspection on Friday, August 15th. I was call and asked to bring in my car for an appraisal for my 2013 Sonata. I obliged since I already had a service appointment booked August 15th. I was call and asked to bring in my car for an appraisal for my 2013 Sonata. I obliged since I already had a service appointment booked. I let the young man know the car was there. He came back to me with an appraisal for the wrong car. It was for a 2018 Sonata which I don’t even own for $11,500. The waiting room heard my whole experience with that. Then how convenient he told me the system was down and he couldn’t give me an appraisal on my car the 2013 Sonata. Lame excuse, since I know you are still going to find an appraisal if a customer comes in with a trade. I brought the car in with all lights working and was told my middle/3rd brake light was out, needed a $754 part. I called O’reilly’s when I left and the part was only $80. I declined the part because the light was never out. I left with a rejection sticker on my vehicle that should have passed inspection and wasted my time and I had to take it to a real mechanic to pass inspection. More time from work. I am sure you probably saw the rust spots on the roof of my car and the paint almost gone from the trunk. I have never been so disappointed that as good of a car this has been that Hyundai won’t stand behind the paint job and the engine is going to outlast the body. I have asked about a recall for this and have been told no. Toyota repainted my nephews Corolla and stood behind a faulty paint job. I think we have done a great job keeping this car maintained and it is a pity that all white Hyundai’s I see on the road are missing half their paint. I will not be returning to Southern Auto group for anything. It seems you have gotten a little shady since you bought out Hall. More

by TWHEELER3 Verified Customer Verified Customer

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I have been going to SOUTHERN HYUNDAI for a couple of years now and the service is always wonderful. Easy to book online or in person and the service is speedy. I will continue to go take my vehicle ther years now and the service is always wonderful. Easy to book online or in person and the service is speedy. I will continue to go take my vehicle there. More

by TDHILL35 Verified Customer Verified Customer

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Southern Hyundai Newport News is an excellent dealership to do business with beginning with the purchase of a vehicle; I've purchased three vehicles from this dealership. The professionalism, the excellence to do business with beginning with the purchase of a vehicle; I've purchased three vehicles from this dealership. The professionalism, the excellence in customer care that's given carries over from the showroom to the service department. More

by MARILYNINGRACE Verified Customer Verified Customer

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BEWARE ! ! I have been bringing my car in for years for state inspecti and oil change. This year there was a $6.99 charge for shop supplies AND a $19.84 ch ! I have been bringing my car in for years for state inspecti and oil change. This year there was a $6.99 charge for shop supplies AND a $19.84 charge for Misc. supplies. My car was in the shop a little over an a hour and was charged almost $27,00 for shop supplies. This is insane maybe they are trying to make up for the free inspection on my Elantra. Service is good ,cost for shop supplies unacceptable. More

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Always seem to get quality service! Nice to be able to make an appointment for a time to suit my needs. Nice to be able to make an appointment for a time to suit my needs. More

by MARINA.FLORESKE Verified Customer Verified Customer

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