Chris Knasiak

They were very professional with me very courteous help me with my repair. Advise me on my repair help me with my new Ford Explorer. No problem at all. me with my repair. Advise me on my repair help me with my new Ford Explorer. No problem at all. More

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It’s the best dealer ever the best people the best Customer Service the best team Customer Service the best team More

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They got me in same day and the work was done in a timely manner manner More

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Great to know that you care Kathy is a great person very nice you need more people like her nice you need more people like her More

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The personnel that assisted me were prompt and very effective in resolving my service requests. In short I'm VERY happy with their assistance. Their supervisor(s) will hopefully read this... because cl effective in resolving my service requests. In short I'm VERY happy with their assistance. Their supervisor(s) will hopefully read this... because clearly this Napletton dealership hires the right people!!!! More

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Didn’t fix my side door and my ladder went missing on my work truck. work truck. More

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I use this dealership for service on my Ford Mach E. They always get my car back to me quickly and moving much better than before arrival. I’ve been to other ford dealerships and due to limited EV techs They always get my car back to me quickly and moving much better than before arrival. I’ve been to other ford dealerships and due to limited EV techs had extremely long wait times for the return of my vehicle. My only complaint is that they never have loaner vehicles available. Due to the issues always being the fault of Ford (recalls) I believe I should have to pay for a rental car. Because of this my next EV will definitely not be a Ford. I’ve had the car about 3 years and has had about 3 recalls where my vehicle was kept approximately 3-4 days by dealership (just for reference). More

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I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy with the service and care the service team provided. Thank you Napleton Ford for your great service. More

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Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

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Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

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