Chris Weber | Page 2

Update to my earlier review this week about an oil change and seeing a dent down the front Quarter panel. Evan and I were the last people leaving service When I was walking towards my car I saw the dent. I and seeing a dent down the front Quarter panel. Evan and I were the last people leaving service When I was walking towards my car I saw the dent. I went back in and talked to Evan briefly because I was so upset and on the verge of tears. He did recommend that I could contact the dent repair guy they use. I knew it was too late to get anything done and if I kept talking about it I was going to probably start ugly crying fast, so I told myself everything is fixable and I could follow up the next business day. Since I’m a cry baby and I didn’t want to see the extent of the damage while at the dealership, or crying and driving -I waited until I got home, When I showed my daughter, she said “Momma, I know that wasn’t there before you left.” We had just hand washed the car before we put her away after a quick trip to Wawa-the girls went in and I stayed in my car. Then when my husband got home it was too dark out to really see anything so he looked before he left for work the next morning. My family knows how special my car means to me and that I am very protective about her. They all agreed that the dent was not there before I went & that I needed to call the dealership asap. I have PTSD and severe anxiety so I was really afraid to call — even though I just wanted to ask if they have hi-def cameras in the service area. It took me almost a week to get the courage up to call them. When I called, i asked a nice young lady about the cameras & she inquired why I was asking & was there anything she could do to help. (What? She went above and beyond) this young lady was so kind, she had my information from my phone number & even though I thought it was going to be a quick call with a yes or no answer, she seemed genuinely interested as to why I was asking. When I explained that I was too afraid to talk to anyone about it, she told me that she understood but she wanted to help me. After I told her why I was calling & that I was really nervous because I don’t like to argue or debate with people… she again told me that I had nothing to worry about, nothing like that was going to happen. she said that I would need to speak with Chris Weber. I asked her if he would tell or argue with me. She said NOOO! He’s the nicest person you’ll ever meet! She was 💯 % correct! Chris took my call immediately and asked me if I could please bring my car back to the dealership so that he could see the damage. Whoever wrote the review saying that Chris was hard to work with must’ve been mistaken because Chris Weber is dedicated to his customers. Chris didn’t say anything like that”maybe you didn’t see it before the oil change or it could have happened anywhere “. Nope, he said that the guy that BC uses for dent repair will be there Monday and asked me if I would please come back so he could get it fixed for me I was so worried about contacting BC for over a week, just stressing over it needlessly! And in less than a few seconds, Chris was telling me that it’s going to be ok, they’re going to take care of my beautiful car and all I need to do is get her there. I am so amazed by how much care 2 employees gave me when they could have just dismissed me. Wow is right! I was definitely blown away by this last interaction, wowie! This is why I’ve always trusted them with my vehicles & why I will continue to do business with them ABSOLUTELY AMAZING More

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great friendly service advisor was very knowledgeable about the maintenance schedule . i was out the doors in about 30 min about the maintenance schedule . i was out the doors in about 30 min More

by joshuar7 Verified Customer Verified Customer

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I love Beaver Chevrolet buying a car was fun and not stressful and I was only there a little over an hour and I was out the door. My salesman Jamie was awesome. He was fast, honest and soooo attentive. stressful and I was only there a little over an hour and I was out the door. My salesman Jamie was awesome. He was fast, honest and soooo attentive. Customer service at Beaver Chevrolet is top tier. More

by amyrobinson032 Verified Customer Verified Customer

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I had light body work done recently. The finished job looked like brand new. The staff was very polite and delivered when they said it would be done. Definitely my go to organization for The finished job looked like brand new. The staff was very polite and delivered when they said it would be done. Definitely my go to organization for great work and on time delivery. More

by Dennis Verified Customer Verified Customer

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All I can say is disappointing. The sales side fantastic guys didn't feel pressured when I bought the truck almost a year ago. Service side worst would never take my vehicle there i The sales side fantastic guys didn't feel pressured when I bought the truck almost a year ago. Service side worst would never take my vehicle there if I didn't have to and moving forward I will not be. Sat in the dealership for a week, they unplugged the map sensor plugged it back in relearned and it was all of a sudden perfect ready to be picked up. Sat there for a week no phone calls called multiple times with voicemail and received zero response More

by rdaily104 Verified Customer Verified Customer

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Good car jeep wrangler sport 2020 Good on gas prices and gas miles on highway and gas miles on highway More

by braydendean423 Verified Customer Verified Customer

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Very friendly and accommodating. I would recommend them to other Chevy arms.. thanks for the support I would recommend them to other Chevy arms.. thanks for the support More

by william.wallace4 Verified Customer Verified Customer

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The service here was amazing. Thank you very much to Haley for servicing my vehicle today. Thank you very much to Haley for servicing my vehicle today. More

by MCALDWELL3 Verified Customer Verified Customer

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Poor service had my vehicle there 3 hrs they did not complete anything no oil change didn't up date my radio and my front grill still not fixed and a pair of my prescription sunglasses gone missing no r complete anything no oil change didn't up date my radio and my front grill still not fixed and a pair of my prescription sunglasses gone missing no return phone call yet More

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One of the best service experiences I have had Chris and his team are number one. his team are number one. More

by Ej.scargill Verified Customer Verified Customer

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