"Working with Amanda Hayes was wonderful. Her..."
Working with Amanda Hayes was wonderful. Her professionalism and excellent customer service skills made this experience easy and stress-free.
She took extra care in respecting my concerns for safety during this current pandemic. Amanda went above and beyond, even driving a separate vehicle to meet me at the gas station, to gas up my Jeep before delivering it to me. I was very impressed with her care and concern.
Amanda was efficient, knowledgeable, kind and courteous and I would highly recommend working with her.
Lastly, the dealership itself was clean and safety precautions are in place which put me at ease as my 96 year-old mom lives with me. I appreciate the care they take in keeping customers safe.
"Brian was the friendliest salesman we have ever had in..."
- Suzette Smedes
Brian was the friendliest salesman we have ever had in purchasing a new vehicle. He was knowledgeable and extremely helpful.
Christian was helpful in explaining extended warranties available. We liked that he was not pushy or aggravated when we only got 1 of several offerings for extended warranties. He explained all the plans well.
"A very pleasant buying experience. No pressure, no need..."
A very pleasant buying experience. No pressure, no need to haggle. Chris Heredia was helpful in putting the deal together on my schedule, even making off hours trips to meet at the dealership. And Scott was right there to handle anything out of the ordinary. Would highly recommend you put Royal on your list of dealers to visit, as from my experience, the entire Royal family of dealerships will treat you right.
"Chris Heredia did a great job finding a 2021 GMC Acadia..."
Chris Heredia did a great job finding a 2021 GMC Acadia for us. We were particular about some of the features that we wanted, including interior color. Chris found one that we are very happy with. He has a great sense of humor and we had fun working with him.
"Great customer service. Chris is Awesome! He went above..."
Great customer service. Chris is Awesome! He went above and beyond to get us a car that fit our needs. The process was easy and never set foot at the dealership.
"Christian is a very patient sales representative and will..."
Christian is a very patient sales representative and will answer any question. Will always make time to meet and does not judge a book by its cover. Always very professional
"Christian was great. He answered my questions when I..."
Christian was great. He answered my questions when I asked and was very attentive to ensure a very positive buying experience. We enjoyed everyone involved
"Great experience. Christian went above and beyond for my..."
Great experience. Christian went above and beyond for my family. The wife and I have been extremely busy with work and online learning with the kids. Christian not only drove to our home so we could sign the paperwork but he drove the vehicle to our mechanic to get it inspected. Hard to find this level of customer service in today's economy. Thank you.
"Christian was awesome . He came in on his day off to help..."
Christian was awesome . He came in on his day off to help us . He was very patient and allowed us to drive multiple cars . The roses are an awesome touch .
"I have bought 2 vehicles now from Amanda Hayes at GMC..."
I have bought 2 vehicles now from Amanda Hayes at GMC Buick at the auto mall. Both times were great experiences!!! No hassle, very professional and no stress! Amanda takes the time and energy to get you want you want. Highly recommend!!!