Christie Ledbetter
Christie Ledbetter at Jim Ellis Buick GMC Mall of GA

Christie Ledbetter

Service BDC Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of Christie Ledbetter

July 19, 2025

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Employee Rating

That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 22, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2025

Dealership Rating
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I always have great service at this location and they have a very knowledgeable staff. More

by WBROWN16
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

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Very professional always have you in and out and employees always have a smile on their face And never pressure you to get extra repairs done More

by Norman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Brandon Cannon, Tom Floystrop , Rina Centeno

Apr 16, 2025

Jim Ellis Buick GMC Mall of GA responded

Norman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

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Would give 5 stars had not driven two hrs to dealership for ac stop working and a transmission shutter in my acadia denali. All I expected covered under the 5 ur extended warranty. The the guy in service c More

by tammiamason
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please reach out to us at (770) 872-0884 so we may identify ways to improve your experience.

March 14, 2025

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Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here More

by dre3630
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Recommend Dealer
Yes
Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

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They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM
Service Price Transparency
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Recommend Dealer
No
Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

January 01, 2025

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Employee Rating

Once again… another perfect visit at Jim Ellis Buick gmc… service advisor is a rock star. Always gives me the best service! More

by Jsc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Melissa Toole

Jan 04, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

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Employee Rating

Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Literally everything you need from a service department. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2024

Dealership Rating
Employee Rating

Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

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