Christine Klaben | Page 145

Klaben ... always great! We've purchased and/or leased cars from Kenny King for over 20 years. He is more friend than Sales Manager and his partner Matt Hryb extends the posi We've purchased and/or leased cars from Kenny King for over 20 years. He is more friend than Sales Manager and his partner Matt Hryb extends the positive vibes. The Finance/Administrative Team is highly competent, friendly and fast! They have you in your new car, with a smile on your face before you know it. Obviously, we'll be buying from Klaben again, and again, and again! The Trom Family More

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Great time once again Had to turn in my 2014 Escape. Went in with the intentions to get an Explorer, but after finding out the payments would be out of our budget, we opte Had to turn in my 2014 Escape. Went in with the intentions to get an Explorer, but after finding out the payments would be out of our budget, we opted to get another Escape. Doug Carter was extremely patient with us. Tom Nicodemus helped us as well, since Doug had to go across the street a couple of times for some business there. Doug has been our salesman ever since we bought the 2008 Taurus back in Nov. 2007. Always a superb job! I know we'll be in good hands still when he decides to retire. Christine also did a superb job, as always, in the finance department. More

by anitam2 Verified Customer Verified Customer

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The only place we'll buy a car. We just purchased our second vehicle from Doug Carter, at Klaben Ford Lincoln in Kent. I can't really describe the anxiety I used to have about buying We just purchased our second vehicle from Doug Carter, at Klaben Ford Lincoln in Kent. I can't really describe the anxiety I used to have about buying a car. I'm sure it's probably the way many women feel about buying a car. The stereotypical attitude that you expect is for a car salesman to talk over you, or ignore you and only show your husband the car. Most likely not give you as good of a deal as they would a man... This has been the total opposite experience that I've had at Klaben. Every time I go to the dealership, they bend over backwards to take care of me. Doug and Christine have made the buying experience pleasant and easy. The service department is amazing. Mike B. always returns my call promptly, and always makes sure to get my vehicle in as quickly as possible. He's spent a lot of time on the phone with me, helping me figure out my sync system, and even helping me update my cell phone so it would work with my car. We just bought a new Ford Expedition, and we couldn't be happier. The sales team did an excellent job of working with us to give us a great trade-in value for my car and an amazing deal on our new vehicle. I will continue to purchase vehicles from Klaben, and Doug Carter. You can't put a price on great customer service. Klaben makes it a priority. More

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Right car, right price There is not enough good things I can say about my experience working with Tom at klaben ford. I came in looking to upgrade from my ford focus as my There is not enough good things I can say about my experience working with Tom at klaben ford. I came in looking to upgrade from my ford focus as my wife and I had our first child. I was not exactly sure what I wanted to upgrade to, but I did know that I couldn't break the bank to get it. Tom did a great job listening to what I wanted from my new car and talking me through all my potential possibilities, and there were many. He was very patient as I had to keep checking in with my wife to get her input as well. After a ton of questions and discussion Tom was able to get me into the exact car I wanted for the price I was more than comfortable with. It is also definitely worth mentioning that I never felt any pressure from Tom to buy any of the cars I looked at. I truly felt that he had my best interest at heart and was more concerned with me feeling confident that I was making the right choice than just making a sale. I was a great buying experience and I would recommend this dealership and Tom to anyone looking for a new car. More

by BREID1 Verified Customer Verified Customer

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Awesome Never feel pressured friendly staff.my salesmen always meets my needs in a vehicle. My husband and I only shop at Klaben. And will continue Thanks Kla Never feel pressured friendly staff.my salesmen always meets my needs in a vehicle. My husband and I only shop at Klaben. And will continue Thanks Klaben More

by DUNNKDUNN614 Verified Customer Verified Customer

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Excellent experience! Jeff Tetreault is a wonderful sales person to work with. He was honest and very good at listening to my car needs and found the best combination of f Jeff Tetreault is a wonderful sales person to work with. He was honest and very good at listening to my car needs and found the best combination of features for me. He went out of his way and spent a great deal of time to make sure I had the car I wanted. I can't praise him enough! I love my new C-Max! The financial person and service people were also exemplary. I was not pressured in to unnecessary things that I didn't want. Thanks!! More

by KATHOLTZ Verified Customer Verified Customer

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Great people from sales to service This is the 4th vehicle I've purchased from Klaben. Met Nate this time and he is personable, fun to talk with and knowledgeable. Met Christine in fina This is the 4th vehicle I've purchased from Klaben. Met Nate this time and he is personable, fun to talk with and knowledgeable. Met Christine in finance first time. Great person.. took her time and made sure I understood everything. Everyone has always worked hard for me from the sale to finance to service. More

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Excellent experience Roscoe Woodberry was amazing to work with, again. He is so knowledgeable and friendly! Christine Klaben was also amazing as she is also very friendly Roscoe Woodberry was amazing to work with, again. He is so knowledgeable and friendly! Christine Klaben was also amazing as she is also very friendly and made of the paperwork easy to understand. More

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Car buy My experience was great. Matt Moyers was my salesmen and did a great job for me. The girls in finance department were helpful as well.? My experience was great. Matt Moyers was my salesmen and did a great job for me. The girls in finance department were helpful as well.? More

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Excellent Experience This is the second car I have leased from Klaben thru JT (Jeff Tetreault) and as with the previous vehicle, It was a very positive experience. JT was This is the second car I have leased from Klaben thru JT (Jeff Tetreault) and as with the previous vehicle, It was a very positive experience. JT was the ultimate professional, and was very patient and helpful from beginning to the end of the process. I have told several people about my experience at with JT and Klaben and encouraged them to check there before making a purchase. More

by dkraynak0 Verified Customer Verified Customer

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