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Christopher Berger
Christopher Berger at Russ Darrow Honda

Christopher Berger

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
111 Reviews
4.8

111 Reviews

Write a Review

111 Reviews of Christopher Berger

August 20, 2025

Dealership Rating
Employee Rating

The workshop is very attentive to possible failures and alerts you to minimize costs without damaging the unit. This is highly valued because a vehicle isn't just a piece of furniture on wheels. Cars are v More

by ISAIASRMERINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Jay Malkowski, Alondra Sandoval, Rachel Aguilar, CJ Nelson, Mike Graat, Maddie Wojciechowski

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Aug 20, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

August 14, 2025

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Employee Rating

The dealership works for you to make sure you get the vehicle you want at the price that you can afford. More

by LYNNSWANRO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn

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Aug 14, 2025

Russ Darrow Honda responded

Thank you so much for choosing Russ Darrow Honda! Please let us know if we can be of any more assistance. George Matthews george.matthews@russdarrow.com

August 12, 2025

Dealership Rating
Employee Rating

Service is good waiting times short without appointment. Have never been disappointed when I visit. More

by rsubob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

August 10, 2025

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Employee Rating

Always trying to upsell and put fear in you if you don’t agree to they’re never ending fluid changes. Also, they should check to see if you recently had services done before telling you what you need. More

by Hackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar

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Aug 11, 2025

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

August 05, 2025

Dealership Rating
Employee Rating

It was a very easy and quick process! Joe was very kind and helpful with any questions I had! Definitely going here for any other questions that I may have! More

by OSORIOKENNETH256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Stoflet, Yazen Saleh, Joe Winklepleck

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Aug 05, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

July 16, 2025

Dealership Rating
Employee Rating

The service I receive is always top notch! Thank you for being great at what you do More

by KJACK8208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski, Zach Gresbach, Samantha Trepczyk

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Jul 16, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

June 30, 2025

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Employee Rating

Service is very organized and fast. Adriana was extremely courteous and attentive to my requests. More

by SLGAMA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Jun 30, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

June 29, 2025

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Employee Rating

Am a long time customer and appreciate the service on our vehicles. The staff is always personable and reliable. More

by BADENBUEHLER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Aleiah Brown, Adriana Perez

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Jun 29, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

June 28, 2025

Dealership Rating
Employee Rating

I don’t like the new phone system. You can never get through to a live person. Horrible. I do like the service at Honda though. More

by wendy_pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazen Saleh, Maddie Wojciechowski

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Jun 29, 2025

Russ Darrow Honda responded

Hi Wendy: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 28, 2025

Dealership Rating
Employee Rating

Not allowing less then 15 words really makes me upset and does not want me to complete this survey More

by MSTURM2
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Jun 28, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

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