Christopher Iseman | Page 9

Service department was a very easy experience from the warm greeters when I arrived, to my service rep. I loved the tech video from the service bay. And having all the “eye candy” upstairs doesn’t hurt! warm greeters when I arrived, to my service rep. I loved the tech video from the service bay. And having all the “eye candy” upstairs doesn’t hurt! More

by SDOUGLAS5 Verified Customer Verified Customer

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It was fine— there was confusion with pricing. I was quoted 3 different prices for the final estimate. It was misleading when it was time to pay and annoying that I had haggle to get a lower estim I was quoted 3 different prices for the final estimate. It was misleading when it was time to pay and annoying that I had haggle to get a lower estimate approved as opposed to it being a courtesy for the inconvenience. More

by MOREAUP Verified Customer Verified Customer

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The service was great, they looked into my vehicle the following day. Gave me updates on the status of my vehicle during service and let me know as soon as my vehicle was ready to pickup. They gave me a g following day. Gave me updates on the status of my vehicle during service and let me know as soon as my vehicle was ready to pickup. They gave me a great loaner for the time of my service. More

by JCCHENJACK Verified Customer Verified Customer

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I took my GL450 Mercedes for service and rim conditioning and I had to constantly stay on top of my service advisor because he would not call or text me back. After 2 1/2 weeks I texted him asking what was and I had to constantly stay on top of my service advisor because he would not call or text me back. After 2 1/2 weeks I texted him asking what was happening with my vehicle to which he finally replied, your car is done and i will call you later to schedule a pick-up. That day was on a Monday, by Thursday I called him again and didn’t hear back from him, so I called Sossio the sales mgr to complain and decided to just go on that Saturday to pick up my vehicle. When they delivered it to me, it was covered in leaves and i told the guy how could you give me my car looking like that, he then asked the valet guy to take the car to wash. When the car was done, I got in it and drove off, and no one said a xxxx word. This was the worst experience at a Mercedes’ dealership that I have encountered and don’t think I will returning. I will also be informing my friends and family who have a mercedes, never to get their car serviced at Benzel. More

by BCOOLDUDE33 Verified Customer Verified Customer

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Chris Iseman always takes very good care of me and my AMG! Thank you Chris AMG! Thank you Chris More

by VIVIAN4 Verified Customer Verified Customer

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I took my car for routine service. Great and efficient service. Friendly staff, very accommodating waiting area. Great and efficient service. Friendly staff, very accommodating waiting area. More

by LAURA-S19 Verified Customer Verified Customer

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Was extremely pleased with advisor Chis Iseman and how efficiently car service was completed. So nice that BB is still customer service oriented. I don’t see that much anymore. efficiently car service was completed. So nice that BB is still customer service oriented. I don’t see that much anymore. More

by STARBUCKSGAL327 Verified Customer Verified Customer

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This dealership and its entire staff at the best. I've been going to Benzel Busch for 50 years, and i've never been disappointed with a car or a person who works there. I've been going to Benzel Busch for 50 years, and i've never been disappointed with a car or a person who works there. More

by Mac B. Verified Customer Verified Customer

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Alway best dealer shop! All employees are awesome and very friendly, also they make it very convenient for all. Thank you all! All employees are awesome and very friendly, also they make it very convenient for all. Thank you all! More

by Katiejung Verified Customer Verified Customer

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I recently interacted with Service advisor Chris Iseman, Eli at delivery and parts department Chris. All interactions were excellent. I previously worked with Salesperson James who provided the same outstan Eli at delivery and parts department Chris. All interactions were excellent. I previously worked with Salesperson James who provided the same outstanding customer service. Please keep your lead on the competition and I will remain a customer for life. Sincere thanks, Joe Pucciarelli More

by J_PUCCIARELLI Verified Customer Verified Customer

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