Christopher Lima

Poor transaction experience at the time of purchase. Decent initial follow up from GM, but no resolve. Financial experience a disaster. Car purchased with AC not working (2023 vehicle, 15000 miles) k Decent initial follow up from GM, but no resolve. Financial experience a disaster. Car purchased with AC not working (2023 vehicle, 15000 miles) key faub battery dead More

by dkeough1 Verified Customer Verified Customer

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Quiero expresar la fabulosa experiencia que tuve en Lexus Sarasota la vendedora Ana Lima es una excelente persona muy atenta impecable en su trabajo súper agradecido a ella por su excelencia!!! Sarasota la vendedora Ana Lima es una excelente persona muy atenta impecable en su trabajo súper agradecido a ella por su excelencia!!! More

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Very pleased with the service we received at the Sarasota Lexus. The salesman (Maurice Moncayo) met us as we walked up to the front entrance. He was very helpful showing us the type of car we were interested Lexus. The salesman (Maurice Moncayo) met us as we walked up to the front entrance. He was very helpful showing us the type of car we were interested in. The technician (Ty) that went over the controls was also very helpful. After we purchased our car, the manger (Mr. Lima) came out to thank us for our business and gave us a token gift. Very happy with our purchase. More

by bgallman Verified Customer Verified Customer

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Professional, patient and extremely knowledgeable. We are so pleased with our relationship with Devyn. Our third Lexus and will not be our last. Great service. We are so pleased with our relationship with Devyn. Our third Lexus and will not be our last. Great service. More

by ghdalton3 Verified Customer Verified Customer

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Bought a very nice certified 2023 ES 350. The dealership was in the midst of a major renovation, with drilling and hammering, but somehow they made it work. Recommended! The dealership was in the midst of a major renovation, with drilling and hammering, but somehow they made it work. Recommended! More

by HPOWDERS0 Verified Customer Verified Customer

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I have been very careful not to give a negative review, I have had 2 contacts from the dealership concerning my review. Both times I have been upfront about my concern. I paid for a 3 year subscription to Si have had 2 contacts from the dealership concerning my review. Both times I have been upfront about my concern. I paid for a 3 year subscription to Sirius it seems that Sirius has no record of it and after speaking to them twice they do not have any record of it. My salesman called after I sent a reply to the GMs email asking if I had any concerns. I never received a reply from the person I sent it to. ( don’t send a email from a dealership principal and the not answer it) My Salesman called after the sale was nice and said don’t worry about it I will get the 3 year subscription. I told him I would believe it when I see it. (I assume the call was a response to my original email) I just received a call from a woman at the dealership asking me to fill out my review. I told her my concerns, she stated she has never heard of the 3 year subscription but would ask my salesman. I tried to explain to her that he was aware of the situation. As I was talking to her she cut me off several times, After I told her she had cut me off she said I’m sorry I was having a hard time hearing you, Then she ended the call with you have a nice day. Click I would be glad to have someone from the dealership call me Don Hill 573-275-8610 donhill@charter.net This is not a reflection of my entire experience with your dealership but I’m afraid it gives me concerns moving forward. Thanks agin Don Hill More

by donhill Verified Customer Verified Customer

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Great experience! Jamie Dickinson in sales was exceptional—super knowledgeable and genuinely focused on making the process as enjoyable as possible. It is evident he t Jamie Dickinson in sales was exceptional—super knowledgeable and genuinely focused on making the process as enjoyable as possible. It is evident he truly wants to deliver the highest level of customer service, and that’s exactly what he did. Kenny and Chris in finance were also great, making everything seamless. The entire team was professional and helpful. I can’t recommend them highly enough! More

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Wonderful experience! Ana was our main sales person. She’s a rockstar! Came to test drive a car and ended up buying it, trading in my current car and driving away in it th Ana was our main sales person. She’s a rockstar! Came to test drive a car and ended up buying it, trading in my current car and driving away in it that day. The entire group involved in the process were a pleasure to work with. Definitely a great place to buy a new car. More

by jfmurph146 Verified Customer Verified Customer

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Our entire experience was great! Thank you Ana for making it enjoyable and go so smoothly! Thank you Ana for making it enjoyable and go so smoothly! More

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We highly recommend Lexus of Sarasota. Their management team went above and beyond for us We feel very fortunate to have worked with Scott and the rest of the management team. Their management team went above and beyond for us We feel very fortunate to have worked with Scott and the rest of the management team. More

by ruthieknowles727 Verified Customer Verified Customer

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