Christopher Smith
Christopher Smith at Brent Brown Toyota
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Christopher Smith | Page 2

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Christopher Smith

January 23, 2024

Dealership Rating
Employee Rating

He did a Great job, gave fast service, listened to and addressed my concerns. Love the clean, stream lined order in arrival. More

by baberuthmrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Brent Brown Toyota responded

Thank you for the amazing feedback! We are happy to know that our team provided great customer service at Brent Brown Toyota and we are always here to help!

January 03, 2024

Dealership Rating
Employee Rating

I am under whelmed that the service is not so great. I only received one key for car and it’s broken . I am having to get new key and replace the broken one. This shows dealer flaw❗️ More

by mariannelindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2024

Brent Brown Toyota responded

Hello, We appreciate you bringing this to our attention. We take customer satisfaction very seriously and we would like to learn more about your review. Would you kindly reach out to us at your earliest convenience? Customer Relations Manager 801-223-4406

November 23, 2023

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Employee Rating

I’ve been having my truck serviced at Brent Brown since I bought my tundra from them in 2008. They have always done a great job on everything that needed done. I very much appreciate them! More

by bigbrush06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2023

Dealership Rating
Employee Rating

Good service and people. Very friendly staff and super good job. I recommend this dealer More

by maricarmen201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2023

Dealership Rating
Employee Rating

Very bad customer service in this case my salesman Drew ignoring my calls and messages More

by JOSE_TOVAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2023

Brent Brown Toyota responded

Jose, We do not want any of our customers to have this kind of experience. Our customers are important to us and we value your time and feedback. Would you mind giving Karyn a call at 801-223-4406 and we can discuss your concerns?

2

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