Christopher Taylor | Page 13

Came in for oil change and Chris from services team made the experience easy and my car was done ahead of time and documented the 27 point inspection as well. Overall experience was fast, friendly and pro the experience easy and my car was done ahead of time and documented the 27 point inspection as well. Overall experience was fast, friendly and professional. Thank you Craig Curtis More

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Highly recommend this dealership & each team member, have been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. More

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The service at Colonial West is efficient and thorough. Everyone is friendly, trustworthy, and knowledgeable! Everyone is friendly, trustworthy, and knowledgeable! More

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I went to Colonial West after some unfortunate experiences at another dealership's service department. I lease my vehicle and will be on my second lease with them next month. I travel more to co experiences at another dealership's service department. I lease my vehicle and will be on my second lease with them next month. I travel more to come to Colonial West but it is worth it! Very pleased so far with there sales and service department. More

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Great service as always. Work was done in a timely manner and was called when it was ready for pick up manner and was called when it was ready for pick up More

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Colonial West Chevrolet is the gold standard in competent automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and a automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and all the service folks there are eager to help with ANY problem. And Jeff Chandler, the General Manager, is hands-on and more importantly LISTENS and responds and takes ACTION. I don't hesitate to bring my new truck there for service/maintenance or my wife's SUV there for maintenance and repairs. More

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Shelley in the customer care dept. is awesome! Typically, I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in the waiting room while my car was in for service to explain to me that I had “Onstar” enabled in my car and the different features that it has and how I might as well take advantage of the 30 day trial. She was very detailed as she explained to me what exactly it was, and the different ways I could use it and just how helpful it can be in different situations! Even in the freezing cold she came outside and showed me in my own car how to enable it to make sure it was done properly! Besides that, my car was serviced in less than an hour and both the man who checked me in and the woman who cashed me out we’re both also great and kind! Five out of five stars ! More

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They are all pleasant to talk to .The atmosphere is wonderful.all of then are also friendly and sincere.Very very helpful wonderful.all of then are also friendly and sincere.Very very helpful More

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Chevy Colonial Fitchburg have the best manager! While my truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy at the front desk at service department is awesome, very helpful and nice to people! More

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Excellent service. Chris in service was great and professional as usual. Car was taken promtly professional as usual. Car was taken promtly More

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