Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor | Page 14

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of Christopher Taylor

August 16, 2024

Dealership Rating
Employee Rating

For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More

by Cag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your glowing review! I truly appreciate your support and I am thrilled to hear that you've had such positive experiences with our sales and service staff at Colonial West Chevrolet of Fitchburg over the years. Your recommendation means a lot to us! I look forward to continuing to serve you and your vehicle needs in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 12, 2024

Dealership Rating
Employee Rating

I have used Colonial West service for a few years now and couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipme More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you've been happy with the service at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing a great experience, and I'm glad you appreciate our clean waiting area and attentive staff. I look forward to continuing to take care of your truck in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 06, 2024

Dealership Rating
Employee Rating

Customer service friendly and courteous. No pressure on unnecessary service. Enjoyed talking with Pam and made me leave with a smile. More

by Cdefillippo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Jul 09, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg! We are thrilled to hear about your positive experience with our team, especially Pam. We pride ourselves on providing friendly and courteous customer service without unnecessary pressure. We appreciate your feedback and look forward to serving you again. See you next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 26, 2024

Dealership Rating
Employee Rating

From my initial request for an appointment to the check in process and conditions of the waiting area were all excellent, Pamela and Chris were terrific. The service was great. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Jun 27, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and for the excellent review, David! I am thrilled to hear that your experience, from scheduling to service, was top-notch. Pamela and Chris will be delighted to hear your kind words. I look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 25, 2024

Dealership Rating
Employee Rating

This was my 3rd Vehicle Purchase from Colonial West. The staff has always been TOP NOTCH! More

by Davidbice64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg for the third time! I appreciate your loyalty and I am thrilled to hear that our staff consistently provides top-notch service. I look forward to assisting you with your next vehicle purchase. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 07, 2024

Dealership Rating
Employee Rating

Loved working with PM she has a bubbly personality. In fact all the staff here at COLONIAL are great More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere , Angel & doug

Jun 07, 2024

Phil responded

Loved working with Pam not p.m.

May 31, 2024

Dealership Rating
Employee Rating

I never received such wonderful customer service and look forward to dealing with her again. More

by john.rizzelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for the positive review! I am glad to hear that you had a wonderful customer service experience. I appreciate your feedback and look forward to assisting you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 20, 2024

Dealership Rating
Employee Rating

Great experience as always at Colonial West Chevrolet! Smooth transaction and no pressure. Will be back for another! More

by KevinGil1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Kevin, for choosing Colonial West Chevrolet of Fitchburg again! I appreciate your loyalty and I am thrilled to hear about your positive experience with us. Looking forward to welcoming you back for your next vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 14, 2024

Dealership Rating
Employee Rating

Colonial West Chevrolet in Fitchburg delivers top notch customer service all the time. I have been a customer for 21 years and counting . More

by HAIRSCAPESSALON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your loyalty over the past 21 years. It's always a pleasure serving you, and I look forward to many more years of outstanding service at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 10, 2024

Dealership Rating
Employee Rating

The staff at colonial West treat every customer like they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta

Apr 11, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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