Christopher Taylor | Page 14

The staff at colonial West treat every customer like they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I am a very happy customer. Keep up the great work and customers like me will keep coming back! More

Report | Print

Called for an oil change and Tania was great scheduling my car for the next day. All service personnel were pleasant and my car was ready when expected. my car for the next day. All service personnel were pleasant and my car was ready when expected. More

Report | Print

I wrote a review earlier today. The experience was fine, service excellent, and the work was completed. The experience was fine, service excellent, and the work was completed. More

Report | Print

The team is very helpful and responsive. This is where I go for all my service needs! This is where I go for all my service needs! More

Report | Print

Vinnie and everyone at colonial west Chevrolet was a great experience, simple and easy! Big time recommend buying from! great experience, simple and easy! Big time recommend buying from! More

Report | Print

My service experience was good. You all answered my questions and concerns and I'm happy with your team. Everyone is welcoming and helpful. I also appreciate your shuttle service wh You all answered my questions and concerns and I'm happy with your team. Everyone is welcoming and helpful. I also appreciate your shuttle service which helped me get to work while service was being done. More

Report | Print

It took awhile to figure it out. The three time the replace the ignition. Everything is working good now. The three time the replace the ignition. Everything is working good now. More

Report | Print

They worked promptly with my company fleet management and got my vehicle all new tires got my vehicle all new tires More

Report | Print

Last weekend I had my rear glass shatter from the cold air. Colonial West Service department towed my vehicle to the shop, ordered the new glass and had it replaced the very next day. As always very accom air. Colonial West Service department towed my vehicle to the shop, ordered the new glass and had it replaced the very next day. As always very accommodating service! More

Report | Print

I decided to get my 2024 sticker at the dealership this year and when I arrived, drove up to the garage door near the Inspection Sticker sign and waited (this is what is typically done at other inspection year and when I arrived, drove up to the garage door near the Inspection Sticker sign and waited (this is what is typically done at other inspection stations). When the door opened and a truck came out I drove in, much to the surprise of one of the techs that entered from the Service Desk. He kindly and graciously explained that their procedure requires that I park the car and enter through the Service Department just as I would for appointments. OOPS! No matter; he said he would take care of it, sent me to the customer service area and in about 30 minutes my car was ready (and it passed!). I've never been disappointed with the service or the staff here and appreciate the peace of mind that I get when I bring my car to them. I also feel comfortable knowing that many if not all of the service staff have been there the entire time that I've owned my vehicle which tells me that the company is doing right by their employees too. Thank you! More

Report | Print