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Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
237 Reviews
5.0

237 Reviews

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237 Reviews of Christopher Taylor

October 08, 2025

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Employee Rating

The whole team, Edison, Pamela, Saul, and Jacqueline, were terrific and FAST! Thanks to all More

by vkaufold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with our team at Colonial West Chevrolet of Fitchburg. Edison, Pamela, Saul, and Jacqueline will be delighted to know they made a positive impact. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 27, 2025

Dealership Rating
Employee Rating

Came in for service and was greeted by Shelly. Very Polite, service was excellent I recommend More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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Sep 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Bri! I am thrilled to hear that you had a great experience with Shelly and our service team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to seeing you again for your next service. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

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Employee Rating

My employee Rick had an issue with his van I called Shelley Dupre and expressed the concern, she was able to get it in and ready the following day! Great team More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Shelley Dupre

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Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for your wonderful review! I'm thrilled to hear that Shelley was able to assist you promptly with Rick's van issue. Our team at Colonial West Chevrolet of Fitchburg strives to provide top-notch service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

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Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2025

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Employee Rating

1st time having a vehicle serviced there. Awesome service great people! I would definitely recommend this place! More

by seanoloughlin420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Sep 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Sean! We appreciate your kind words about the awesome service and great team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you had a positive experience during your first visit. We look forward to serving you again and thank you for recommending us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 10, 2025

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Employee Rating

Dealership people are great. I have purchased from and used you guys for my corvetts, trax, Silverado, ect More

by petemitchell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Sep 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Pete! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you've had great experiences with our team while purchasing and servicing your Corvette, Trax, and Silverado. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

Dealership Rating
Employee Rating

Everyone is genuine friendly and helpful, from being greeted at my arrival to paying my bill and departure. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm pleased to hear that you had a friendly and helpful experience at Colonial West Chevrolet of Fitchburg. Our team is committed to providing excellent service from start to finish. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

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Employee Rating

Professional, courteous, caring , exceptionally well qualified. I have purchased my last three trucks here. It was great when I bought my first one and they keep getting better. Parts and service are th More

by sanofam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Jeff Chandler, Maynor Aguilar, Pamela Bussiere , Evan Zukowsk, Eric Phelps Five Stars

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Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you've chosen Colonial West Chevrolet of Fitchburg for your last three truck purchases and that your experience continues to improve with each visit. We take pride in our parts and service teams, and we appreciate your recognition of our facility. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

Dealership Rating
Employee Rating

I had a great experience from start to finish. Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will defin More

by kimberlylandine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kimberly! We're thrilled to hear that you had a great experience with Shelley, Angie, Jackie, and our team at Colonial West Chevrolet of Fitchburg. We appreciate your kind words about our customer service. We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

Dealership Rating
Employee Rating

Service required on Saturday. We were traveling from out of State and needed a new battery. Service team got us in and out very quickly. Thank you! More

by Dfan2z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm glad to hear that our service team at Colonial West Chevrolet of Fitchburg was able to assist you promptly with a new battery while you were traveling. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We hope to see you again! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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