Christopher Taylor

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that we could accommodate you on such short notice and get your Chevrolet Duramax serviced in time for your cross-country trip. Your recommendation means a lot to us at Colonial West Chevrolet of Fitchburg. We look forward to assisting you with all your vehicle needs in the future! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Claude! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It’s great to hear that your alignment service met your expectations and that you found our team friendly and the waiting area comfortable. Your recommendation means a lot to us! We look forward to seeing you again for your next visit. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review, Dennis! I am thrilled to hear that our team, especially Chris, was able to assist you promptly with your truck repair during your vacation. Your appreciation means a lot to us at Colonial West Chevrolet of Fitchburg. We hope to see you again soon and wish you safe travels in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you, David! I truly appreciate your kind words and am thrilled to hear that you were happy with the service on your new truck. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and your recommendation means a lot to us. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I am happy to hear about your positive experience with our service team at Colonial West Chevrolet of Fitchburg. Pamela appreciates your kind words and we're glad you found her professional and efficient. Looking forward to welcoming you back for your future services! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear you found our staff professional and pleasant, and that you enjoyed our comfortable waiting room at Colonial West Chevrolet of Fitchburg. I appreciate your note about the TV volume, and we will look into it. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you, Stephen! I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's great to hear that you found our atmosphere and service to be efficient, courteous, and professional. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing your experience to our attention regarding the 4-wheel drive issue. Your satisfaction is important to me, and I encourage you to reach out to me directly to address your concerns and ensure your completesatisfaction. We look forward to assisting you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thanks for letting us know how everything went! I'm pleased to hear that Pam provided you with a pleasant experience during your first oil and filter change. I appreciate your kind words, and we look forward to serving you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Carl! I'm thrilled to hear that you had an excellent experience at Colonial West Chevrolet of Fitchburg and that Jackie provided you with outstanding service. It’s fantastic to know that this is your second truck purchase with us, and we're grateful for your continued trust. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713