Christopher Williams
Christopher Williams at Rallye BMW

Christopher Williams | Page 8

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.4
696 Reviews
4.4

696 Reviews

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696 Reviews of Christopher Williams

October 01, 2025

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Employee Rating

He was unfriendly, didn’t listen to my concerns and curt. Would prefer someone else in the future More

by Bwmcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Rallye BMW responded

Thank you for your feedback. We’re very sorry to hear that your interaction did not feel welcoming or attentive. Our goal is always to listen carefully, treat every concern with respect, and provide a positive experience. We take your comments seriously and would appreciate the chance to discuss who your advisor was so we can assist you better. If you’d like to discuss your experience in more detail, we would truly appreciate the opportunity to connect with you directly and make this right. Thank you, Alex Echeverry - Service Manager - 516-833-4860

September 24, 2025

Dealership Rating
Employee Rating

They communicate well and are Very professional. Chris does a good job and they have good coffee More

by THEmoshigh
Recommend Dealer
Yes
Sep 24, 2025

Rallye BMW responded

Thank you for choosing Rallye BMW. We appreciate your positive feedback for Chris!

September 22, 2025

Dealership Rating
Employee Rating

The representative demonstrated expertise and professionalism, ensuring meticulous attention to detail. The exceptional service provided at Rallye BMW Auto is highly commendable. More

by amtrx1
Recommend Dealer
Yes

Other Employees Tagged: Chris Carrazzo

Sep 23, 2025

Rallye BMW responded

Thank you for sharing your experience! We are pleased to hear our team demonstrated such professionalism and precision. Your kind words mean the world to us. We look forward to serving you again at Rallye BMW Auto! Safe travels!

September 21, 2025

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Thorough available accommodating champions - all words to describe this dealership. Twice tried others but always came back to Rallye More

by joetursone
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Rallye BMW responded

We're glad you always come back to us! Thank you for choosing Rallye BMW and sharing your 5-star review. We look forward to helping you again in the future!

September 17, 2025

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Employee Rating

Horrible service. When I went to pick up the car, they couldn’t locate the car for an hour. More

by JRACHELJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 18, 2025

Rallye BMW responded

We are very sorry to hear that our service did not meet your expectations. I also apologize for the delay in finding your vehicle. Your feedback helps us improve, and if there is anything else we can do for you, please let me know. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

September 05, 2025

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My service was excellent. I definitely would recommend someone to buy or service there. vehicle there. More

by CLIVE2199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta, Brandon Tibbals

Sep 08, 2025

Rallye BMW responded

Thank you for the recommendation and for highlighting the excellent service you received from our team! We look forward to seeing you next time here at Rallye BMW, Clive!

September 05, 2025

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Employee Rating

Humiliating experience. $2k to replace an alternator. Now, terrible belt noise. They don’t care. More

by TULCHIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Blanco

Sep 09, 2025

Rallye BMW responded

This feedback is very concerning to us, and we would like to make things right for you, but we will need more information to do so. Please reach out to me directly when you have a moment to talk. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

September 02, 2025

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Employee Rating

I had higher expectations for my recent service on my BMW with Christopher W. Unfortunately, the experience fell short. There were issues with communication and I later learned that the inspection I exp More

by happychrissy
Recommend Dealer
Yes
Sep 02, 2025

Rallye BMW responded

Chrissy, I apologize for the communication issues and incomplete inspection during your recent visit. We value your feedback and are committed to improving our service experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

September 01, 2025

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Employee Rating

Very professional clean love how they always keep you updated with all that is going on with your vehicle More

by joannapetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Rallye BMW responded

Joanna, thank you for sharing your feedback about our team and services! We hope you continue to choose Rallye BMW for all your future automotive needs.

August 31, 2025

Dealership Rating
Employee Rating

I would not recommend this dealership for any service. All I needed was a simple oil change. I left my car there for 6 hrs and when I reached out for an update, they told me they needed to keep it overnig More

by CS1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 02, 2025

Rallye BMW responded

Christina, I'm very sorry to learn of these frustrations regarding wait times and lack of communication during your visit. This feedback is valuable, and I'd like to address all outstanding concerns directly. Please feel free to reach out at your convenience for further assistance. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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