Chuck Schnitker | Page 3

My car doesn’t work again and it’s barely been a month lokey Nissan is a total xxxx show lokey Nissan is a total xxxx show More

by Jodi727 Verified Customer Verified Customer

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With the exception of Ms. Luna from the collision department, who was wonderful and very helpful, my experience has not been good. I was told that I was assigned to Mr. Schnit Luna from the collision department, who was wonderful and very helpful, my experience has not been good. I was told that I was assigned to Mr. Schnitzel, who is the most knowledgeable in the service department. He saw that my car was in an accident. He had asked someone to do some diagnosis, which I had to pay $139.00. He blamed everything wrong with the vehicle on the accident. I tried to tell him that the issue on the vehicle not wanting to start every now and then was an issue even BEFORE the accident. He just wouldn't hear me despite me trying to tell him several times. I called the collisions department, and luckily, I was assigned to Ms. Luna, who, as I mentioned, was very helpful through the whole process. I was told that the service department should have directed me to the collisions department as soon as Mr. Schnitzel saw that the vehicle was involved in an accident. I had to have the vehicle towed to the dealership, which was another expense. The tow driver mistakenly dropped the vehicle in the service department. When collisions wanted to move it to their area, the vehicle would not start. I received a call telling me this, and I explained that starting the vehicle has been an issue. Collisions had the service department fix the problem. The solution to the starting issue is one of the things I was disgusted and very upset about. It turned out that I was sold a vehicle that the battery was dying - on its last stage. Now, why would I be sold a vehicle with a dying battery. It is obvious that it was not inspected bef More

by ac3162aa Verified Customer Verified Customer

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Great service center. Knowledgeable agents and quick service. The work was done right and in a timely manner. Knowledgeable agents and quick service. The work was done right and in a timely manner. More

by Dbrumbaugh Verified Customer Verified Customer

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Rushed my oil change and didn't tightened my plug and I was leaking engine oil all over. was leaking engine oil all over. More

by Joe31 Verified Customer Verified Customer

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Satisfied with everything . I'm happy,happy, happy, happy,happy, happy,happy,happy,happy,happy. You are pushing luck. I don't usually communicate with computers. LEAVE ME ALONE I'm happy,happy, happy, happy,happy, happy,happy,happy,happy,happy. You are pushing luck. I don't usually communicate with computers. LEAVE ME ALONE More

by BBALL121 Verified Customer Verified Customer

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Very personable experience. Chuck validated my concerns with my car. Chuck ensured my total satisfaction and went above and beyond in identifying additional issues with my car. Chuck validated my concerns with my car. Chuck ensured my total satisfaction and went above and beyond in identifying additional issues with my car. By doing so repairs were covered under my manufacturer's warranty. More

by JDutzar Verified Customer Verified Customer

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Good service Good service reps and service area. Responsive to questions and quick turn around time Responsive to questions and quick turn around time More

by Kelwilfl Verified Customer Verified Customer

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The dealership is always great! I would recommend Lokey Nissan! The service is excellent! They are my dealership of choice for service! I would recommend Lokey Nissan! The service is excellent! They are my dealership of choice for service! More

by Paulaedg Verified Customer Verified Customer

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Good I feel comfortable at the dealership because they are looking out for my best interest are looking out for my best interest More

by stevesimmons1225 Verified Customer Verified Customer

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I am satisfied ! Nice job. I will come back in the future. Thanks. Great job. Nice job. I will come back in the future. Thanks. Great job. More

by rosiere97 Verified Customer Verified Customer

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