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There are any number of Mercedes Benz dealers to go to, what sets Autohaus apart from the rest is the team. They are why I always come back! what sets Autohaus apart from the rest is the team. They are why I always come back! More

by richbroker79 Verified Customer Verified Customer

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Ed Garcia is perhaps the best service executive in any luxury car dealership. I can’t find any flaws in how he coordinates the entire experience during a service call. luxury car dealership. I can’t find any flaws in how he coordinates the entire experience during a service call. More

by VIMAL.BAHUGUNA Verified Customer Verified Customer

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Autohaus on Edens has always been great. Everyone in the service department is pleasant and professional. Everyone in the service department is pleasant and professional. More

by DONNACHRISTIE Verified Customer Verified Customer

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I want to start off by saying Tom is amazing. The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, and at the end of the day all was fixed. I am worried about the long term health of my car as it seems like either the AC or some technical issue with the software always has issues. More

by SAUMILSHETH23 Verified Customer Verified Customer

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The service and sales people are knowledgeable. If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to r If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to remedy, and explain to me, the current situation. When I have had concern regarding some technical or procedural matter, my service contact or sales person, has satisfied me with a reasonable answer. Autohaus has provided me with the best service of any dealer that I have used over several decades. More

by PSG0 Verified Customer Verified Customer

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Ryan is a great communicator, responsive, honest and gets my car back to me quickly. my car back to me quickly. More

by ASHLEYANDJERRY Verified Customer Verified Customer

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Easy drop off and pick up of loaner while my car was in for service. Communication was great and I was back in my car in no time for service. Communication was great and I was back in my car in no time More

by Robert Fierstein Verified Customer Verified Customer

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Al was very accommodating and answered all my questions regarding my new lease. He was very thorough regarding my new lease. He was very thorough More

by LBAKER230 Verified Customer Verified Customer

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Once again, despite making an appointment in advance, another ridiculous delay to assess and repair. Don’t accept cars you cannot service within a couple of days. Very frustrating per usual another ridiculous delay to assess and repair. Don’t accept cars you cannot service within a couple of days. Very frustrating per usual More

by Craigheadkintis Verified Customer Verified Customer

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I only go to Autohaus for all my car needs. The experience from beginning to end is seamless and excellent customer service. The experience from beginning to end is seamless and excellent customer service. More

by GBITAR10 Verified Customer Verified Customer

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