Cindy Mims | Page 2

I had a great experience working with Justin and the team. They handled all the business in a timely fashion. I will definitely be going back. team. They handled all the business in a timely fashion. I will definitely be going back. More

by LEVANDERBRANCH88 Verified Customer Verified Customer

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Ordered truck from factory with one agent but before truck build was started, my agent no longer worked there. Kinda fell through the cracks without any updates on truck until they finally assigned me truck build was started, my agent no longer worked there. Kinda fell through the cracks without any updates on truck until they finally assigned me to Jackie Mack who was great! Really wish I would have started process with her from beginning. Had some issues with service department telling me that they had items for my truck when they didn’t. However, everyone was very nice and pleasant to work with. More

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Truly some very helpful people. I called to ask about a car that I wanted to look at. They set up an appointment with no pressure. Very helpful through the process. Enjoyed doing bu I called to ask about a car that I wanted to look at. They set up an appointment with no pressure. Very helpful through the process. Enjoyed doing business with them. More

by EARLYDAWN60 Verified Customer Verified Customer

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My visit and purchase was handled professionally and without flaws. I would recommend your place to anyone in need of a new or used vehicle. Thank you again without flaws. I would recommend your place to anyone in need of a new or used vehicle. Thank you again More

by EDDIENC1954 Verified Customer Verified Customer

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Went beyond expectations and repaired extra issues. Having a scan tool with me to check the codes was welcomed and encouraged. Shelby was helpful and excited to work with us. Overall communication was Having a scan tool with me to check the codes was welcomed and encouraged. Shelby was helpful and excited to work with us. Overall communication was timely. More

by STEVE.LAWTON Verified Customer Verified Customer

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fast, efficient, extremely kind, very friendly, accommodating, fair pricing, good trade-in prices, felt like family. accommodating, fair pricing, good trade-in prices, felt like family. More

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Friendly, courteous staff. Good selection of vehicles and the online information about the vehicles in stock saved a great deal of time at the dealership. Fred Munns sold my brother a truck in 2020 and and the online information about the vehicles in stock saved a great deal of time at the dealership. Fred Munns sold my brother a truck in 2020 and me one this year! Ms. Cindy at the front desk was always helpful. I keep vehicles a while but will be back to Herlong when I need another one!! More

by Bill G. Verified Customer Verified Customer

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Everyone at Herlong Ford was friendly and respectful. Best car buying experience we ever had. We will certainly go back to purchase our next car. Best car buying experience we ever had. We will certainly go back to purchase our next car. More

by GRITSCOUNTRY Verified Customer Verified Customer

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Wonderful experience! Sales Dept. went out of their way to take care of us! Cindy, Wes and Natalie are THE BEST! Won’t get better customer service anywhere! to take care of us! Cindy, Wes and Natalie are THE BEST! Won’t get better customer service anywhere! More

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Was dealing with a Dealership close to my house and wasn’t getting the satisfaction I wanted. I call Herlong about a truck I had seen on line. Spoke with Jackie. I asked her about prep fees and doc. fe wasn’t getting the satisfaction I wanted. I call Herlong about a truck I had seen on line. Spoke with Jackie. I asked her about prep fees and doc. fees and she assured me that no extra fees would be added to price. I came over and dealt with Shelby and let her know what I wanted. The truck was at another lot so they ended up bringing it to me in Grovetown Ga. to test drive. I came over the next day and bought the truck. She then had it dropped off at my house for me. Pretty hassle free, exactly the way I wanted to deal. More

by STEVEMCDERMOTT028 Verified Customer Verified Customer

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