Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 11

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,037 Reviews
4.8

1,037 Reviews

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1037 Reviews of Clara Torres

April 23, 2025

Dealership Rating
Employee Rating

Clara fully explained the process of servicing our car. we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playi More

by bkupfer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Honda of Valley Stream responded

Hi there, Thank you for your thoughtful feedback! We’re glad to hear your service visit felt smooth and transparent. Your input is valuable, and we understand how these added costs can impact your experience. If there’s anything more we can do, please don’t hesitate to reach out!

April 20, 2025

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Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. More

by Ms. B
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Apr 21, 2025

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're so glad to hear Clara's warmth and dedication shine through. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 15, 2025

Dealership Rating
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Excellent customer support. Clara was professional and very polite. The loaner car was great to have. They were quick with serving my vehicle. More

by ray12582
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Clara made your visit a pleasant one and that the process was both professional and efficient. If you ever need anything, please feel free to reach out!

April 14, 2025

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Very professional staff members, keeping customers up to date on their vehicles service. I’ve been to the Valley Stream service center twice, no issues whatsoever. More

by TBOYLES68
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Recommend Dealer
Yes
Apr 15, 2025

Honda of Valley Stream responded

Hi, We truly appreciate your continued trust in our service center. It’s great to know our team has kept you well-informed and that your visits have been smooth. If there's ever anything you need, please feel free to reach out!

April 08, 2025

Dealership Rating
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The service department is cleaner, brighter, neater, appealing and more friendly than the dealership department. More

by atta269
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Apr 09, 2025

Honda of Valley Stream responded

Hi there! Thank you for your feedback. We're glad to hear you had a positive experience with our service department. If there's anything we can do to improve your experience with any part of the dealership, we’re always here to listen and help!

April 08, 2025

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Clara was very nice and understanding of my issue. I am very satisfied with the service. More

by edithkappel
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Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Honda of Valley Stream responded

Hi Edith! Thank you for the kind words. We're so glad Clara was able to assist you with care and understanding, and that you’re satisfied with the service. If you ever need anything, we’re always here for you!

April 08, 2025

Dealership Rating
Employee Rating

It was a visit to fix a Honda Recall. I was only made aware of the issue when I had my annual DMV inspection and they flagged the recall. More

by ipitt
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Apr 08, 2025

Honda of Valley Stream responded

Hi there! Thank you for bringing your vehicle in to take care of the recall. We're glad we could assist with the necessary fix. If you ever have questions about recalls or need anything else, we're always here to help!

April 01, 2025

Dealership Rating
Employee Rating

Clara and the manager, Willie, were responsive and accommodating to an issue I was having with my new Odyssey. Honda corporate was dragging its feet, but Willie and Clara got the issue resolved and al More

by LM
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Recommend Dealer
Yes
Apr 02, 2025

Honda of Valley Stream responded

Hi there! Thank you for sharing your experience. We're so glad Clara and Willie were able to step in, provide the support you needed, and get everything resolved with your Odyssey. Your satisfaction means everything to us—if there's ever anything else we can do, we're here for you!

March 28, 2025

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The staff is always very professional and kind, I always have a great experience when I take my car. More

by aaunited
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Service Time
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Recommend Dealer
Yes
Mar 31, 2025

Honda of Valley Stream responded

Hi there! Thank you for the kind words. We truly appreciate your continued trust and look forward to seeing you again!

March 25, 2025

Dealership Rating
Employee Rating

It’s a good place to take your vehicle to be serviced. Thank you very much More

by lattie9
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Honda of Valley Stream responded

Hi there! Thank you for the kind words. We're glad to hear you trust us with your vehicle's service needs. If there's ever anything more we can do, we're always here to help!

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