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Clara Torres

Overview Reviews (1100)

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Clara Torres

Clara Torres | Page 16

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.9

1,100 Reviews

Overview Reviews (1100)

4.9

1,100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1100 Reviews of Clara Torres

May 20, 2025

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Employee Rating

Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. And I'm sure they're great and fair. More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , All of the Cashiers, and the Drivers.

May 21, 2025 -

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 14, 2025

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Employee Rating

I was welcome warmly and helpful. Only the waiting tiresome and was very long 6hrs. Only the waiting tiresome and was very long 6hrs. More

by MAGOLOVE12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

May 14, 2025 -

Honda of Valley Stream responded

Hi there, We're glad you felt welcomed and supported during your visit, though we sincerely apologize for the long wait time. Your patience is truly appreciated, and we’ll continue working to improve efficiency. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 13, 2025

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Employee Rating

All were polite, helpful, knowledgeable and efficient. Had a pleasant stay while waiting. Very pleased. Had a pleasant stay while waiting. Very pleased. More

by CHAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Briyanna Jones

May 14, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind feedback! We're glad the team made your visit a pleasant one and that everything was handled efficiently. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 12, 2025

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Employee Rating

Ofrecen una garantía y no la cumplen cuando le pone la garantía te dicen una cosa y después es otra garantía te dicen una cosa y después es otra More

by morenodisco19

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Briyanna Jones

May 13, 2025 -

Honda of Valley Stream responded

Según lo que vemos, su neumático fue reemplazado y está cubierto por la garantía. El servicio del diferencial realizado es un elemento de mantenimiento. Las garantías no cubren elementos de mantenimiento. El gerente de servicio, Tony Vicente, lo llamó y le dejó un mensaje solicitando que le devuelva la llamada. Por favor, comuníquese con él para que podamos comprender mejor qué no cubre la garantía. Su línea directa es 516-285-6655 X=126 From what we see your tire was replaced and covered under the warranty plan. The differential service performed is a maintenance item. Warranties do not cover maintenance items. The service manager, Tony Vicente has called you and left you a message requesting a call back. Please reach out to him so we can better understand what the warranty does not cover. His direct line is 516-285-6655 X=126

May 11, 2025

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Employee Rating

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 29, 2025

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Employee Rating

I recently purchased a new Honda CR-V from Honda of Valley Stream, and I couldn’t be more pleased with the experience. From start to finish, it was truly wonderful. A special thank you to Niko, who was Valley Stream, and I couldn’t be more pleased with the experience. From start to finish, it was truly wonderful. A special thank you to Niko, who was a top-class professional—extremely knowledgeable, polite, and patient throughout the entire process. My sincere gratitude also goes to Kamal, who carefully prepared my new car with attention to every detail, and to Mrs. Clara Torres from the Service Department for her kind and helpful support. It was clear that everyone I encountered was part of a truly dedicated and professional team. Thank you so much to the entire Honda of Valley Stream family for making this such a smooth and pleasant experience. I highly recommend this outstanding dealership to all my friends, neighbors, and social media community. You are in excellent hands here! More

by NEILLOAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gabe Peña, Kazi Kamal

Apr 30, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for such a thoughtful and detailed review! We're thrilled to hear that Niko, Kamal, and Clara each played a meaningful role in making your CR-V purchase a smooth experience. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 29, 2025

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Employee Rating

Professional, efficient. Work was done in a timely fashion. Would recommend Honda of Valley Stream to others Work was done in a timely fashion. Would recommend Honda of Valley Stream to others More

by keepupwithjones

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear everything was handled efficiently and on time. We truly appreciate your recommendation, and if there’s anything else we can assist with, please don’t hesitate to reach out!

April 29, 2025

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Employee Rating

Clara was pleasant, knowledgeable, and efficient. I could not have asked for better service than provided. I could not have asked for better service than provided. More

by JOEYDLX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad Clara delivered such a positive and efficient experience. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 29, 2025

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Very good service they let you know what needs to be done with your car with your car More

by yqueen3620@ aol.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Kevin Singh, Briyanna Jones, Brandon Martinez

Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you felt well-informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 28, 2025

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Employee Rating

I’ve been taking my cat here for almost three years to get serviced and the staff is always wonderful. Marcel is always extremely helpful and friendly. He is always able to answer all my questions and con get serviced and the staff is always wonderful. Marcel is always extremely helpful and friendly. He is always able to answer all my questions and concerns. I would highly recommend. More

by jburgess118

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your wonderful feedback! We're so glad you've had consistently positive experiences over the years, and that Marcel has been such a helpful and friendly support. If there’s anything more we can assist with, please don’t hesitate to reach out!