Clara Torres | Page 16

The lady that checked me in was nice however she told me when my car was finished she would come and let me know. I’ve been to this dealership before and this is what’s always done. After waiting nearly 3 h when my car was finished she would come and let me know. I’ve been to this dealership before and this is what’s always done. After waiting nearly 3 hours I got a text stating my car was ready for pickup. I sat there waiting for a half hour for her to come and get me because that is the protocol. After 30 minutes of waiting I got up and went to the front desk and asked if my car is ready and they told me yes. This was truly displeasing after already waiting for such a long time for my car to be finished. More

by citybutterfly04 Verified Customer Verified Customer

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Very nice friendly staff especially Clara . She kept me informed with the progress of the repair . Also it’s a very clear and great spacious service center. She kept me informed with the progress of the repair . Also it’s a very clear and great spacious service center. More

by BMCJ32 Verified Customer Verified Customer

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Gracias a ella me chequearon mi carro por no puede hacer cita para ese dia cita para ese dia More

by noguera42 Verified Customer Verified Customer

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I highly recommend this Honda Valley Stream Service department. The service department has a very professional staff. Mgr Tony Vicenti follow up with a timely call on my service experience to ensure cu department. The service department has a very professional staff. Mgr Tony Vicenti follow up with a timely call on my service experience to ensure customer satisfaction was provided and that any issue experience was professionally handle. Tony annotate any issues and quickly resolve. The service rep Ms Torres was very clear and friendly. More

by alvargas98 Verified Customer Verified Customer

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No Hank you I gave a five star rating would have given ten star but ten star but More

by johnjay73 Verified Customer Verified Customer

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Staff were very nice, helpful and polite. The facility was clean and accommodating. I had a pleasant experience. The facility was clean and accommodating. I had a pleasant experience. More

by dalid_james Verified Customer Verified Customer

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Clean, professional, punctual. All employees helpful. Thorough in explaining what repairs must be done and which can wait All employees helpful. Thorough in explaining what repairs must be done and which can wait More

by ANDREW.SELLINO Verified Customer Verified Customer

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Valley stream dealer is the best because everyone in there work the best…the attention is good and the people are friendly.. there work the best…the attention is good and the people are friendly.. More

by miriam.mata64 Verified Customer Verified Customer

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Clara is terrific. ..best demeanor.. will request her as my advisor moving forward. She informed me that Honda was able to handle the recall which I agreed to so I could ..best demeanor.. will request her as my advisor moving forward. She informed me that Honda was able to handle the recall which I agreed to so I could avoid return visits. State inspection, recall fix and oil change all handled in under 3 hours! Very happy with the experience. More

by joe@edit.city Verified Customer Verified Customer

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Outstanding work is pleasant to have all three vehicles service at this location. Keep up the great work. service at this location. Keep up the great work. More

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