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Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 20

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,043 Reviews
4.8

1,043 Reviews

Write a Review

1043 Reviews of Clara Torres

November 13, 2024

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Employee Rating

G r e a t s e r v i c e and s t a f f More

by AREANOSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to know you had a great experience with our service and staff. Looking forward to assisting you again!

November 13, 2024

Dealership Rating
Employee Rating

I had a 11 am appointment, checked in 10:45, and if it were not for Clara Torres going out of her way I may still be waiting. She actually drove my car into the shop to get it serviced. Almost waiting 3 h More

by METS1520
Service Time
Recommend Dealer
No
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Nov 15, 2024

Honda of Valley Stream responded

We do apologize for the time you spent waiting and promise to take this under advisement moving forward. We do hope to see you again. Take care!

November 12, 2024

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Employee Rating

Great customer service and explained everything to me and the process . Called me once car was ready More

by elvinmelo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Honda of Valley Stream responded

We’re glad to hear that you appreciated the clear communication and excellent customer service! Keeping you informed every step of the way is important to us. Thank you for sharing your experience, and we look forward to assisting you again!

November 12, 2024

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Fantastic service! Would recommend to any9ne who needs a dealer. We will be back for future needs! More

by AESTRIGHT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Honda of Valley Stream responded

Thank you for your kind words and recommendation! We’re thrilled you had a fantastic experience, and we look forward to assisting with all your future needs.

November 12, 2024

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Advisors were very kind and repairs were done in a timely manner. Would recommend to firends More

by YHYUNGI54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Honda of Valley Stream responded

We’re pleased to hear that our advisors provided friendly service and that your repairs were completed promptly. Thank you for your recommendation, and we look forward to assisting you and your friends in the future!

November 12, 2024

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Employee Rating

Very happy with my service will come back again. Explaining everything to be what I need to get fix More

by myournet0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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Nov 13, 2024

Honda of Valley Stream responded

We’re pleased to hear that you had a positive experience and felt well-informed about your vehicle’s needs. Thank you for your trust, and we look forward to welcoming you back next time!

November 12, 2024

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Employee Rating

Alex Marcel is the real reason why I continue to get both of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a h More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Nov 13, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to know that Alex’s expertise and professionalism have earned your loyalty. It's our pleasure to continue providing top-notch service for both of your vehicles, and we look forward to many more positive visits!

November 12, 2024

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Employee Rating

I had a great experience with Clara Torres and the service center. She was very pleasant and helpful. More

by MARGARETBASE
Service Price Transparency
Service Time
Recommend Dealer
Yes
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Nov 12, 2024

Honda of Valley Stream responded

We’re delighted to hear that Clara and the service center provided a positive experience for you! Her helpful and pleasant approach is something we take pride in. Thank you for sharing, and we look forward to assisting you again!

November 07, 2024

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Employee Rating

The attention was great and the place is always nice and clean,and is faster More

by eddimendez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Nov 08, 2024

Honda of Valley Stream responded

We’re pleased to hear that you enjoyed the attentive service, clean environment, and quick process. Thank you for your feedback, and we look forward to making your next visit just as positive!

November 05, 2024

Dealership Rating
Employee Rating

Clara was very nice. I enjoyed the ride service. However, the servicing of my vehicle took entirely too long! More

by dly2lt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Waters

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Nov 06, 2024

Honda of Valley Stream responded

We’re pleased to hear that Clara and the ride service added to your experience, though we apologize for the longer-than-expected wait for your vehicle. We appreciate your patience and your feedback, and we’ll work to improve efficiency for future visits. Thank you for sharing your thoughts with us!

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