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Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 20

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,038 Reviews
4.8

1,038 Reviews

Write a Review

1038 Reviews of Clara Torres

November 12, 2024

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Very happy with my service will come back again. Explaining everything to be what I need to get fix More

by myournet0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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Nov 13, 2024

Honda of Valley Stream responded

We’re pleased to hear that you had a positive experience and felt well-informed about your vehicle’s needs. Thank you for your trust, and we look forward to welcoming you back next time!

November 12, 2024

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Alex Marcel is the real reason why I continue to get both of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a h More

by JOZONE113
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Nov 13, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to know that Alex’s expertise and professionalism have earned your loyalty. It's our pleasure to continue providing top-notch service for both of your vehicles, and we look forward to many more positive visits!

November 12, 2024

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I had a great experience with Clara Torres and the service center. She was very pleasant and helpful. More

by MARGARETBASE
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Recommend Dealer
Yes
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Nov 12, 2024

Honda of Valley Stream responded

We’re delighted to hear that Clara and the service center provided a positive experience for you! Her helpful and pleasant approach is something we take pride in. Thank you for sharing, and we look forward to assisting you again!

November 07, 2024

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The attention was great and the place is always nice and clean,and is faster More

by eddimendez22
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Nov 08, 2024

Honda of Valley Stream responded

We’re pleased to hear that you enjoyed the attentive service, clean environment, and quick process. Thank you for your feedback, and we look forward to making your next visit just as positive!

November 05, 2024

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Clara was very nice. I enjoyed the ride service. However, the servicing of my vehicle took entirely too long! More

by dly2lt
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Waters

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Nov 06, 2024

Honda of Valley Stream responded

We’re pleased to hear that Clara and the ride service added to your experience, though we apologize for the longer-than-expected wait for your vehicle. We appreciate your patience and your feedback, and we’ll work to improve efficiency for future visits. Thank you for sharing your thoughts with us!

November 04, 2024

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I receive excellent service top notch, waited for less than an hour receive the service I needed very much, appreciate the staff for everything More

by TerrenceHarris87
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Workmanship
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Recommend Dealer
Yes
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Nov 05, 2024

Honda of Valley Stream responded

We’re so glad to hear that you received top-notch service and that everything was completed efficiently! Our team is always here to make sure your needs are met, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

November 02, 2024

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Employee Rating

Car was not properly diagnosed. Two weeks after being serviced car stop working. Fluids were not check properly. More

by TERICAVE10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Marcel

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Nov 13, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Based on your username, we are unable to locate you in our systems or find any information on the diagnosis and repairs of your vehicle. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 01, 2024

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Clara Torres is always in contact throughout the day and available to answer my questions. I am satisfied. She also checked my warranty coverage, which I really appreciated. More

by dldonovan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Honda of Valley Stream responded

It's great to hear that Clara kept you well-informed and was readily available to answer your questions. We’re pleased that she went the extra mile to check your warranty coverage. Your satisfaction is important to us, and we appreciate your feedback!

October 30, 2024

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Coustomer service Rep eas great ! From Sandow thanks till next time everyone was great thanks More

by christopherpeacock1979
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Workmanship
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Recommend Dealer
Yes
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Oct 31, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that the customer service rep, Sandow, provided excellent assistance. We look forward to serving you again next time. Thanks for the kind words!

October 30, 2024

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I always have a great experience going in for my service. Agents at the desk are very friendly and waiting area is very large and comfortable to wait (even if it's longer than 2hours) More

by serenity333
Recommend Dealer
Yes
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Oct 30, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that each visit has been enjoyable and that the friendly desk agents and spacious, comfortable waiting area make a difference. We look forward to providing the same great service in the future!

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