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Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 21

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,043 Reviews
4.8

1,043 Reviews

Write a Review

1043 Reviews of Clara Torres

November 04, 2024

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I receive excellent service top notch, waited for less than an hour receive the service I needed very much, appreciate the staff for everything More

by TerrenceHarris87
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Recommend Dealer
Yes
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Nov 05, 2024

Honda of Valley Stream responded

We’re so glad to hear that you received top-notch service and that everything was completed efficiently! Our team is always here to make sure your needs are met, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

November 02, 2024

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Car was not properly diagnosed. Two weeks after being serviced car stop working. Fluids were not check properly. More

by TERICAVE10
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Alex Marcel

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Nov 13, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Based on your username, we are unable to locate you in our systems or find any information on the diagnosis and repairs of your vehicle. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 01, 2024

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Clara Torres is always in contact throughout the day and available to answer my questions. I am satisfied. She also checked my warranty coverage, which I really appreciated. More

by dldonovan
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Recommend Dealer
Yes
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Nov 05, 2024

Honda of Valley Stream responded

It's great to hear that Clara kept you well-informed and was readily available to answer your questions. We’re pleased that she went the extra mile to check your warranty coverage. Your satisfaction is important to us, and we appreciate your feedback!

October 30, 2024

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Coustomer service Rep eas great ! From Sandow thanks till next time everyone was great thanks More

by christopherpeacock1979
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Yes
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Oct 31, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that the customer service rep, Sandow, provided excellent assistance. We look forward to serving you again next time. Thanks for the kind words!

October 30, 2024

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I always have a great experience going in for my service. Agents at the desk are very friendly and waiting area is very large and comfortable to wait (even if it's longer than 2hours) More

by serenity333
Recommend Dealer
Yes
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Oct 30, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that each visit has been enjoyable and that the friendly desk agents and spacious, comfortable waiting area make a difference. We look forward to providing the same great service in the future!

October 30, 2024

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Good service, listened to my issues when i returned for assistance, he cares about his customers More

by osa2fresh1
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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Oct 30, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear that you received attentive service and felt genuinely listened to. It’s wonderful to know that customer care is a priority for the team. We look forward to continuing to support you in the future!

October 29, 2024

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Outstanding staff, kind and helpful. My first time coming and I’ve been to other Honda this one is much better than the other ones More

by FLORES1290
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Recommend Dealer
Yes
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Oct 30, 2024

Honda of Valley Stream responded

We're delighted to hear that our team made a positive impression on your first visit and that you found our location to stand out from others. We look forward to providing you with excellent service again in the future!

October 29, 2024

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Clara Torres was excellent and was a pleasure to work with and was very knowledgeable. She is defiantly an asset for your dealership. More

by TNA821
Recommend Dealer
Yes
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Oct 30, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Clara Torres provided knowledgeable and pleasant service. She’s truly a valuable asset to our team, and we look forward to your next visit!

October 29, 2024

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Staff are very friendly and accomodating especially clara and the technician. Keep up the good work! More

by JESTER_JOKER135
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Oct 30, 2024

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear that Clara and the technician provided friendly and accommodating service. We’ll pass along your kind words, and we look forward to serving you again!

October 29, 2024

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Employee Rating

Agent was very welcoming. She was calm and provided timely updates. Available slots are flexible with schedule. More

by shawn89k7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that the agent provided a welcoming atmosphere, timely updates, and flexible scheduling. We look forward to assisting you again in the future!

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