Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 7

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,043 Reviews
4.8

1,043 Reviews

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1043 Reviews of Clara Torres

September 23, 2025

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Employee Rating

It took 3 hours and $50 to get an inspection and to replace a brake light bulb with an appointment . Unacceptable!! Time is money and on a normal work day that is just not efficient. More

by XZABEIA
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

September 10, 2025

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Compared to the other local dealership, Honda Valley Stream is better. However, their automated customer service assistant is horrible. I usually have to wait a minimum of 2 hours every time I got my ca More

by jaylordj0427
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Service Time
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Recommend Dealer
Yes
Sep 11, 2025

Honda of Valley Stream responded

Thank you jaylordj0427. At Honda of Valley Stream we may not be the cheapest but we offer the most value. Our automated customer service has much improved. Please give us feedback at your next service visit.

September 09, 2025

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All I can say is that Clara Torres is the best. She is always there when you need someone who really knows about car maintenance. Thank you, Clara. More

by HERBERTH.ROMERO
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Recommend Dealer
Yes
Sep 10, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re so glad Clara’s knowledge and reliable support continue to make a difference during your visits. Please don’t hesitate to reach out if you need anything.

September 09, 2025

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Recall turned into service area finding $3,500+ in repairs that my usual mechanic said 1 was probably caused by the recall, 2 were already done on the car, the remaining issues were fixed for 1/4 the More

by TheCraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Based off our screen name, we are unable to locate you in our systems. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

August 25, 2025

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Employee Rating

Great Service as usual from Clara. The car runs very well after the service repairs. More

by mk
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Clara once again provided great service and that your vehicle is running smoothly after the repairs. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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The Staff is awesome. this was a great experience. I look forward to Continuing my Honda experience. More

by jennyaja
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Recommend Dealer
Yes
Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the staff made your visit such a positive one and that you’re looking forward to continuing your Honda journey. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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I went in for service, ( oil, tire rotation ) I was apprehensive because I usually like the earliest appointment to get in and out as quickly as possible, this time my appointment was at 10:45. Well, I More

by TNA821
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Clara once again provided excellent support and made your visit smooth and stress-free. It’s wonderful that her professionalism and personality continue to stand out. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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The best service advisor Claribel Torres , I will service my vehicle again at honda of valley stream 👍👍👍 More

by JAIMEWONG1
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Recommend Dealer
Yes
Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Claribel provided such excellent support and made your service experience a positive one. It’s great to know you’ll be returning to Valley Stream Honda for future visits. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Very professional service rendered. The Honda service area for customers was very clean. The entertainment space provided while waiting made the day go by faster. Appreciate the time to More

by MARSDENLYNCH
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Recommend Dealer
Yes
Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your visit was handled so professionally and that you found the waiting area comfortable and accommodating. It’s great to know the focus on customer satisfaction made the experience even better. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

Honda Of Valley Stream provided very good service. I would definitely be doing business with Honda of Valley Stream in the future. More

by warrenwanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Honda of Valley Stream responded

Hi Warren, We’re glad to hear your experience at Honda of Valley Stream was so positive and that you’d trust them with future business. If you ever need anything else, please don’t hesitate to reach out!

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