Cody Johnson | Page 16

Jackson Acura responded

Thank you for your kind words! Providing a professional, excellent experience for our customers each and every time they visit is our goal, so we appreciate your positive feedback. If there's anything else you need, please don't hesitate to ask. We value your trust in Jackson Acura and look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced great service and effective communication regarding your car. Efficiency and timely service are priorities for us, and we're thrilled to have exceeded your expectations! If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback, and we apologize for the delay in responding as we are currently revisiting older reviews. We appreciate your understanding regarding the discontinuation of our shuttle service, which was indeed a convenient option for many of our customers. Your insights are important to us, and we are always working to enhance our services to better meet your needs. We hope to continue providing you with great experiences at Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

We appreciate your positive feedback! It's great to hear that you value the convenience of scheduling with our service department. If there's anything else we can do to enhance your experience, please feel free to let us know. Thank you for choosing Jackson Acura for your service needs!

Jackson Acura responded

Thank you for taking the time to share your positive experience with Cody! We're thrilled to hear he provided excellent service and efficiently addressed your car's needs. Our team at Jackson Acura is dedicated to delivering prompt and high-quality service every time. If you need assistance in the future, please feel free to reach out. Safe travels!

Jackson Acura responded

We appreciate you sharing your feedback! Ensuring our guests have an exceptional experience is our top priority, and your input is instrumental in measuring our success. If there's anything we can assist you with in the future, please don't hesitate to reach out!

Jackson Acura responded

Dear jeff_tanner, Thank you very much for sharing your experience with Sergei and the rest of our sales team! While it's great to hear they have assisted you well, our goal is 100% customer satisfaction. Even though your review did not shine a positive light on our service department, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Rodney Jones Service Manager 678-259-9391

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're glad to hear you found the offered Lyft ride service convenient! Our goal is to provide exceptional, streamlined service. If there's anything else we can assist you with, please let us know!

Jackson Acura responded

Thank you for taking the time to share your feedback! We're thrilled to hear that our dealership continues to meet your expectations. We work hard to make sure our guests have an exceptional experience every time they visit. Thank you very much for your business -- We look forward to serving you again in the future!