Excellent service.
Cody, the consultant was professional and communicated well. Comfortable waiting area. this is the only Acura dealership I will go to for my RDX.
Cody, the consultant was professional and communicated well. Comfortable waiting area. this is the only Acura dealership I will go to for my RDX.
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by diane.borchers
Feb 05, 2024 -
Jackson Acura responded
Thank you for sharing your experience with us! We're delighted to hear that you received excellent service during your visit to Jackson Acura. It's wonderful to know that Cody provided professional and effective communication, ensuring that your needs were met. We're also pleased to hear that you found our waiting area comfortable. Your loyalty as a returning customer truly means so much to us, and we're honored to be your preferred Acura dealership for your RDX!
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Professional.
Nice waiting area. Very clean bathrooms. Cody was knowledgeable and friendly. Highly recommend. Gave me 10% discount from the email.
Nice waiting area. Very clean bathrooms. Cody was knowledgeable and friendly. Highly recommend. Gave me 10% discount from the email.
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by diane.borchers
Verified Customer
Verified Customer
Other Employees Tagged:
Cody Johnson
Feb 05, 2024 -
Jackson Acura responded
Thank you for your feedback! We're thrilled to hear that you found our dealership to be professional and that you enjoyed our comfortable waiting area. Providing a pleasant environment for our customers is very important to us, and we're glad you appreciated it! We're delighted to know that Cody provided you with knowledgeable and friendly service during your visit. Your recommendation truly means a lot to us and we're grateful for your kind words!
If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Jackson Acura!
Warm Regards,
Jackson Acura Team
Nice clean friendly people and will get the job done.
Slot are available easily for maintenance
Slot are available easily for maintenance
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by n1
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2024 -
Jackson Acura responded
Thank you for taking the time to share your experience with us! We truly value your feedback and are pleased to hear that you found our facility to be welcoming and our staff to be friendly. Ensuring a positive atmosphere and excellent service is our top priority, and we're delighted that we could provide that for you. We're also glad to hear that scheduling maintenance appointments with us was easy and convenient for you. We strive to make the process as seamless as possible for our customers, and we're glad that we could meet your needs!
Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm Regards,
Jackson Acura Team
Excellent service.
My experience in the service department has been nothing but exceptional Kody is a great representative
My experience in the service department has been nothing but exceptional Kody is a great representative
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by veasey07
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2024 -
Jackson Acura responded
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience in our service department and that Cody provided you with exceptional service. Providing top-notch service to our customers is our priority, and we're delighted that we could meet your needs! We truly appreciate your kind words about Cody, and we'll be sure to pass along your compliments to him.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
It was great experience and service is excellent and they
are fast. I like, free car wash too. Thank you.
are fast. I like, free car wash too. Thank you.
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by pgskiannan
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2024 -
Jackson Acura responded
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience, and we appreciate your kind words about our excellent service and efficiency. It's fantastic to know that you also enjoyed the complimentary car wash. At Jackson Acura, providing exceptional service is our priority, and your feedback motivates us to continue delivering the best possible experience for our customers.
If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our utmost priority!
Warm Regards,
Jackson Acura Team
Clean, commutation, relaxing, helpful, spacious,
Accepting, Generous, Accomplished, passionate, kind, respectful, impressive, excellent, positive, delightful
Accepting, Generous, Accomplished, passionate, kind, respectful, impressive, excellent, positive, delightful
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by Markamg63
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2024 -
Jackson Acura responded
Thank you for your wonderful review! We are delighted to hear your positive impressions, and it's heartening to know that you found our facility clean, communication effective, and the atmosphere relaxing. Our team strives to create a helpful and welcoming environment where our customers know they're being taken care of. If there's anything else we can assist you with, please feel free to reach out.
We look forward to serving you in the future and continuing to provide an outstanding experience!
Warm Regards,
Jackson Acura Team
The Service from Jackson Acura is awesome.
No doubt it is world class service they provide.
No doubt it is world class service they provide.
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by Venkat
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2024 -
Jackson Acura responded
Thank you for your glowing review! It's wonderful to hear that you found our service to be excellent and of a high standard. Providing top-notch service is our priority, and we're grateful for your acknowledgment. Your feedback is truly appreciated, and we look forward to continuing to provide you with world class service!
If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing Jackson Acura!
Warm Regards,
Jackson Acura Team
First maintenance after using my car for almost a year,
it was not even 3,500 miles when I got in. There was no car wash provided. Scheduled on the weekend first but had to reschedule to have it done on M
it was not even 3,500 miles when I got in. There was no car wash provided. Scheduled on the weekend first but had to reschedule to have it done on Monday due to “we don’t fix recall on the weekend”. Looking forward to have my car clean before taking it home since this was my first maintenance, a little thing like car wash could give a dealership a five star service. I had Lexus car for more than 15 years, staffs would let me know if car wash would not done because of etc. This was my first Acura. I’m so sorry that I have to compared. People seems more cheerful at Lexus, maybe it was too early at Acura since I checked in at 7:10 am. Overall it was a so so experience.
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by potjana_a
Verified Customer
Verified Customer
Service Price Transparency
The service at Jackson Acura never disappoints.
Cody Johnson is always honest about what needs to be done and what needs to be monitored. I appreciate the fine service that keeps me coming back.
Cody Johnson is always honest about what needs to be done and what needs to be monitored. I appreciate the fine service that keeps me coming back.
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by Diana
Service Price Transparency
Jan 19, 2024 -
Jackson Acura responded
Thank you for your wonderful review! We're delighted to hear that our service at Jackson Acura continues to meet your expectations. Cody is a great team member, and we're pleased to know that his knowledgeable and candid recommendations are appreciated.
Your loyalty and feedback mean a lot to us, and we look forward to providing you with the same fine service that keeps you coming back. If there's anything else we can assist you with, please feel free to reach out.
Thank you for choosing Jackson Acura!
Warm Regards,
Jackson Acura Team
The service department is very helpful, experienced and
friendly. I always recommend my friends to use there
friendly. I always recommend my friends to use there
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by yesimaltas
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2024 -
Jackson Acura responded
Thank you for taking the time to share your positive experience with our service department. We greatly appreciate your confidence in our services and the fact that you recommend us to your friends! Your recommendation speaks volumes about the trust you place in our team, and for that, we are truly grateful.
If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your feedback and loyalty -- Looking forward to continuing to provide you and your friends with exceptional service!
Warm Regards,
Jackson Acura Team
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