Cody Johnson | Page 2

Jackson Acura responded

Thank you for taking the time to leave this review. We appreciate your feedback and apologize for any inconvenience you experienced. Our goal is to deliver exceptional service at competitive prices, and we regret if your recent oil change didn't meet your expectations. Your satisfaction is paramount to us, and we'd like to ensure that any discrepancies are promptly addressed. Please don't hesitate to contact our team, and we'll gladly investigate this matter further for you. Thank you for bringing this to our attention - We hope to have the opportunity to serve you better in the future. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your feedback with us. We're glad to hear that you received good service from our team at Jackson Acura and found our staff to be nice. We also appreciate your feedback regarding the lobby. We strive to provide a comfortable and welcoming environment for all our customers, and we'll definitely take your comments into consideration to make improvements. Thank you for choosing Jackson Acura for your automotive needs. If you have any further feedback or suggestions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Cody has provided you with great customer service at Jackson Acura. Cody is indeed a valued member of our team, and we're delighted that he has left a positive impression on you. Providing exceptional customer service is always our goal, and we're glad that he has met your expectations. Thank you for choosing Jackson Acura for your automotive needs. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you had a great experience with Cody and that he provided excellent communication throughout the process. At Jackson Acura, we understand the importance of keeping our customers informed every step of the way, and we're thrilled that Cody ensured you were updated and contacted promptly when the part arrived. Thank you for choosing Jackson Acura for your vehicle needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that your service technician provided you with a thorough explanation of the additional work. Ensuring transparency and clear communication regarding any necessary maintenance or repairs is essential to us at Jackson Acura, and we're delighted that our team was able to meet your needs! If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service prompt and professional. We're also delighted to hear that you love your Acura MDX! We take pride in offering high-quality vehicles, and we're glad that you're enjoying yours. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Jackson Acura for your vehicle needs -- We look forward to serving you in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Cody Johnson made your experience enjoyable and efficient. Providing a seamless and hassle-free experience for our customers is always our goal! We truly appreciate your business and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you received excellent service during your visit to Jackson Acura. It's wonderful to know that Cody provided professional and effective communication, ensuring that your needs were met. We're also pleased to hear that you found our waiting area comfortable. Your loyalty as a returning customer truly means so much to us, and we're honored to be your preferred Acura dealership for your RDX! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback! We're thrilled to hear that you found our dealership to be professional and that you enjoyed our comfortable waiting area. Providing a pleasant environment for our customers is very important to us, and we're glad you appreciated it! We're delighted to know that Cody provided you with knowledgeable and friendly service during your visit. Your recommendation truly means a lot to us and we're grateful for your kind words! If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We truly value your feedback and are pleased to hear that you found our facility to be welcoming and our staff to be friendly. Ensuring a positive atmosphere and excellent service is our top priority, and we're delighted that we could provide that for you. We're also glad to hear that scheduling maintenance appointments with us was easy and convenient for you. We strive to make the process as seamless as possible for our customers, and we're glad that we could meet your needs! Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team