Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 4

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
368 Reviews
4.7

368 Reviews

Write a Review

368 Reviews of Cody Johnson

September 24, 2025

Dealership Rating
Employee Rating

Cody gives timely information and is very professional during my service appointments. He lets me know how long something should take and if extra time is needed he lets you know in a timely manner. More

by Chanelle M
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2025

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Good communication and thorough inspection. Service was quick and easy. I will be using them again More

by Csligh81
Service Price Transparency
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Recommend Dealer
Yes

August 20, 2025

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Cody was Johnny on the spot. Very helpful in describing what would be done and texted me once it done. More

by lknudson7788
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

August 16, 2025

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As always, our experience with Jackson Acura exceeded expectations. We were in for routine maintenance and the staff was friendly, knowledgeable and efficient. We will continue to use Jackson for our veh More

by jsmithsaxon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

August 07, 2025

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Very disappointed. Very rude staff members, or at least my last 2 visited were not pleasant. My last visit I was told we can’t give you ride back to pick up your car be More

by Alex
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Younger guy that gave me the keys to my car was very polite

Aug 07, 2025

Jackson Acura responded

Thank you for your feedback and for bringing your concerns to our attention. We sincerely apologize if your recent experiences did not meet your expectations. During your last visit, we were happy to offer you a ride to work. However, we did inform you that we were unsure if we would have enough staff available later in the day to provide a return ride, as we were experiencing limited staffing at the time. Please know that your satisfaction is important to us, and we’re actively working to improve our processes and service. If there’s anything we can do to help resolve your concerns, please don’t hesitate to reach out directly. Thank you again for your time and for choosing Jackson Acura.

August 02, 2025

Dealership Rating
Employee Rating

Service was prompt and thorough as usual! Cody was very knowledgeable regarding my issue and kept me informed during the diagnostic and repair process. More

by N_WYCHE
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

August 02, 2025

Dealership Rating
Employee Rating

Great service without any issues they got me a ride to work also return when completed. Thank you More

by JRSAUTOBUYERS
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Recommend Dealer
Yes

August 01, 2025

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I just wanted to take a moment to share my experiences with the service at Jackson Acura. Time and time again, their service has been nothing short of outstanding. The service representatives have consist More

by Radler455
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Recommend Dealer
Yes

July 26, 2025

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Broke my windshield getting a repair and tried to say it was there before! Service department is the worst! Called to speak with management and did not get a call back! More

by GREEN5FAMILY
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Nick Covino, Yvonne Russell

July 23, 2025

Dealership Rating
Employee Rating

This Acura dealer was fast and efficient. They completed my inspection and recall within an hour when it was supposed to take 3 hours to do. Also they had a coffee bar, fridge stocked with dr More

by Javy C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sharon Phillips

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