Colby Sanders | Page 3

Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest Verified Customer Verified Customer

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Is was great until I signed and paid the down payment. They took the car to finally run it through the shop. I guess they couldn’t do this when they got it in on the trade or the week before I could come They took the car to finally run it through the shop. I guess they couldn’t do this when they got it in on the trade or the week before I could come down to finish the paperwork. They found out something was wrong and it won’t pass emissions and took it to the shop. They couldn’t communicate that with me at al or answer my calls. I had to drive down to the dealership to have someone finally let me know. Was told that the shop said it was going to be $26,000 to fix it and that the dealership was trying to figure out the cheapest way to fix it. Try communicating that with me when they found this out and not ignoring my calls. That would be the best way to show customer service but the communication was gone as soon as they had me sign the paperwork and pay the down. One person told me the problem they found with the car at the shop. Then the next person said that they are waiting for the shop to figure out what is wrong. They could be honest and communicate but of course I am still waiting for them to even call me. Communication is very important. When you ghost me because you find a problem. That is when I see that they are trying to hide things from me. Was very disappointed how they treated me. This is the 3rd car I have purchased from them. Will not be going back and wouldn’t even tell my worst enemy to get a car from them. More

by TDROTHE Verified Customer Verified Customer

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The sales guys were both very nice. Helpful. Very accommodating. Super helpful and attentive. After we decided to actually buy a car we were ghosted. Sat there for 2 hours. Never saw an Helpful. Very accommodating. Super helpful and attentive. After we decided to actually buy a car we were ghosted. Sat there for 2 hours. Never saw anyone from the finance department. The sales department kept coming out and making a lot of excuses. A different one each time. So, we left without a car. We spent probably 3-4 hours there. Total. Picked a car we wanted. Left without one. More

by DETHLOFF.STEPHEN Verified Customer Verified Customer

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Salesman was okay like drew better but overall happy with my new car thank you my new car thank you More

by AZLUCK.CB Verified Customer Verified Customer

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These guys were great to work with and made my buying experience, that I usually hate, a positive experience. Would recommend checking them out next time you're in the market for a vehicle. experience, that I usually hate, a positive experience. Would recommend checking them out next time you're in the market for a vehicle. More

by ronreed247 Verified Customer Verified Customer

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Todd was helpful orienting me about orienting me on the car use, too fast though car use, too fast though More

by odsmith1941 Verified Customer Verified Customer

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The sales team is amazing. The buying process was fast. Only changes to the buying program would be to add the gap insurance into the payments at the beginning and not wait unt The buying process was fast. Only changes to the buying program would be to add the gap insurance into the payments at the beginning and not wait until later More

by DAMUUGLYSHREK Verified Customer Verified Customer

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Great, helpful and very friendly service. And they are very knowledgeable. I was happy with my visit. And they are very knowledgeable. I was happy with my visit. More

by karencooper801 Verified Customer Verified Customer

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I was skeptical going in. I hate dealerships and especially hate pushy salesmen. Everyone was great though. Spencer was very knowledgable and helpful in finding the right fit I hate dealerships and especially hate pushy salesmen. Everyone was great though. Spencer was very knowledgable and helpful in finding the right fit for us. Just FYI, our vehicle was in high demand so it took a couple months to get, but that's not on the dealership. Then when it came time to complete the purchase, Colby and Dallas were great help and let us know our options in way of add ons and financing and helped figure out what was good for our budget without pushing at all. Very satisfied with the whole experience! More

by dholladaze Verified Customer Verified Customer

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It was actually the first time I have had to hunt to find a salesman, but once I found Brock he bent over backwards to help me, he is a great salesman and stayed in contact with me while some repairs were d a salesman, but once I found Brock he bent over backwards to help me, he is a great salesman and stayed in contact with me while some repairs were done to the car I purchased More

by CGJ_64 Verified Customer Verified Customer

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