Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,102 Reviews
4.6

2,102 Reviews

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2102 Reviews of Colin Simmons

May 20, 2025

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Family Hyundai has been in our family since 1999 when he bought our college bound daughter her first new car. We have loved the service ever since and will keep coming back. In today’s society people fo More

by JACKIE.SMITH4
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 17, 2025

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Family Hyundai is one of a kind. Good people that smile and treat me right. Consistent quality service from day one. Been coming since 2011. I have referred every level of people to More

by solidiphi3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 17, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 16, 2025

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I had new tires put on my car and I was there for 5 hours. I wish there would have been better communication from the person who handled my appt. That was a very long time to be there. Collin was gre More

by J_Bicek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew

May 17, 2025

Family Hyundai responded

Thank you for your candid feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 15, 2025

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Service service writer was very friendly very cordial answered all of my questions very I was very happy with the service. Thank you. More

by JCOOKIES16
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

May 15, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 14, 2025

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On my 2024 Hyundai Sonata my horn went out I called off work twice to get fixed I ask for a gift card or something they said No like I’m Miss 2 days of pay on a practically new vehicle More

by Brandy colbert
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

Family Hyundai responded

We're sorry to hear about your experience, Brandy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 12, 2025

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Colin was very nice, courteous, professional and helpful! Best experience at a dealership service. Thank you. More

by TRINASIP
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

May 10, 2025

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Family Hyundai is the best dealer, everyone is very polite and friendly.so I definitely recommend it. More

by Cris
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 10, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 06, 2025

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It took them 2 hours for them to tell me the car was 9/10 of a quart low on oil , and I had a 1230 appointment. I will never buy another thing from family Hyundai or send anyone there. They know they’re havi More

by SMBOIKE
Service Price Transparency
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Recommend Dealer
No
May 09, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 06, 2025

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I sat there from 815 until 230 and no one was able to tell me what was wrong with my car even though I know it had something to do with the possible coils because there was not a code they could not figu More

by sandy13158
Workmanship
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Service Communication
Recommend Dealer
No
May 09, 2025

Family Hyundai responded

Sandy, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 03, 2025

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I bought my car in it's consuming oil you guys replaced one engine but having a similar problem I have over 200,000 miles hyundai told me that there was nothing else they could do for me I very disappointe More

by gahope75
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

May 07, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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