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2158 Reviews of Colin Simmons
October 25, 2025
This was my 2nd visit to the dealership with the same problem (car shakes/jerks when driving slow or slowing down). Each time they do a test drive, they cannot detect the problem. Each time I leave and d problem (car shakes/jerks when driving slow or slowing down). Each time they do a test drive, they cannot detect the problem. Each time I leave and drive a day or two the issue occurs. There needs to be a better plan than for me to keep bringing it back, and the service department not finding the issue. It happens sporadically when I am driving it. I go to family because i like the service center, but they are 20 miles from my home, and each time i have an appt scheduled I have to drive 20 miles to bring it in to be told they can't detect the issue. Also, normally after driving 20 miles it does not happen. The Salesperson said when it happens again just bring it in, but again...you are so far from my home. There is a much closer dealer, and although i prefer Family's service center, but I may have to change locations. it's very frustrating. That all being said...I don't hold this against my service rep. but the actual mechanics should have other options or spend more time or test drive at different times to try and actually experience the problem. But there have been no suggestions or options, other than when it happens again, bring it back...ughh More
by SHASLA
Verified Customer
October 22, 2025
We live this dealership. Christy is the BEST!!! Everett Warner and Maria Warner. We tell our friends. My children have bought 3 cars!! Christy is the BEST!!! Everett Warner and Maria Warner. We tell our friends. My children have bought 3 cars!! More
by MARIA WARNER
Other Employees Tagged: Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Scott Lupo, Maverick Watson, Robbie Watson , CHRISTI
October 22, 2025
Excellent service and sales team Can't say enough about the servicing of my Hyundai's Bought a new Tucson and Mayweather and Matt were good to work with. the servicing of my Hyundai's Bought a new Tucson and Mayweather and Matt were good to work with. More
by cunandgcp
Other Employees Tagged: Colin Simmons
October 17, 2025
The service department is great. Brian always takes care of us.Make sure that the car is repaired.Does a good job with our oil changing?Keeps our appointments up to date.We really app Brian always takes care of us.Make sure that the car is repaired.Does a good job with our oil changing?Keeps our appointments up to date.We really appreciate the work that brian does for us More
by GOG1007587
Other Employees Tagged: Graham Watson, Mayweather Shorter, Bob Ross, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors , Brian and all the service department
October 15, 2025
Very professional and good service and my expectation were met It was easy and accessible to get an appointment and a very timely schedule .I was very satisfied with the service I received were met It was easy and accessible to get an appointment and a very timely schedule .I was very satisfied with the service I received More
by GWENDOLYNFERGUSON199
Other Employees Tagged: Colin Simmons
October 14, 2025
Great service. They lived up to their promises and replaced my engine with no cost to me. They lived up to their promises and replaced my engine with no cost to me. More
by dawn.speakman
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors
October 12, 2025
The people were friendly and courteous. It was a nice experience. The only thing I didn’t like was that it took two hours for an oil change It was a nice experience. The only thing I didn’t like was that it took two hours for an oil change More
by JMKNISPEL65
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors
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