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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 105

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

July 22, 2022

Dealership Rating
Employee Rating

The best dealership I ever been to every aspect all the people I deal with More

by LIETZCLL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Jaclyn Bobbitt, Jason Lechowicz, Michael Kratschmer, Scott Lupo , Joe Panici

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Jul 24, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 22, 2022

Dealership Rating
Employee Rating

They fixed everything that I came for and made an appointment for my next visit. Thank you! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 24, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Bob, for choosing Family Hyundai!

July 22, 2022

Dealership Rating
Employee Rating

Everyone is great here, they treat you like Family. I have purchase 2 new cars here. 2009 and 2022. From service to the mechanic, the car porter service guy who has been here since 2009, from purchasi More

by MAUREEN.SAKALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Joe Panici, Tom Salin

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Jul 24, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Maureen, and we look forward to working with you again.

July 21, 2022

Dealership Rating
Employee Rating

Excellent service on both cars! What else can I say. The service on both cars was excellent! More

by DCLKLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Tom Salin

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Jul 21, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 21, 2022

Dealership Rating
Employee Rating

Very good service great customer service everything explained all the time customer always comes first More

by frankcandlish5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 21, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 20, 2022

Dealership Rating
Employee Rating

I have been going here since 2007. I cannot imagine going anywhere else. Colin, Tom, and Mike are always friendly and consistent in the department. More

by KLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 20, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 19, 2022

Dealership Rating
Employee Rating

Everyone is so efficient and friendly. The service was really fast, I didn't have to wait long at all! Thanks again ! Linda Risley More

by CITY1999M46
Recommend Dealer
Yes
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Jul 19, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 18, 2022

Dealership Rating
Employee Rating

It took 4 hours to get to get my oil change. It took 2 months for me to get in to get my oil changed. More

by MYRIALLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jul 21, 2022

Family Hyundai responded

Myria, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 17, 2022

Dealership Rating
Employee Rating

Service was great as usual. We were in and out at a responsible time and within the time promised. More

by HEATHERLLLANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Jul 18, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

July 17, 2022

Dealership Rating
Employee Rating

Slow unorganized unfriendly Takes way to much time and everyone seems overwhelmed with all that needs to be done! More

by penglert522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jul 21, 2022

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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