Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 132

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

February 24, 2022

Dealership Rating
Employee Rating

My service advisor was awesome couldn't ask for better service he really cares about Family Hyundai! More

by TRUMPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, BRYAN SCHULTZ

Feb 24, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 22, 2022

Dealership Rating
Employee Rating

Service and sales departments are very knowledgeable and friendly. Highly recommend this dealership to all. More

by KGT Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, TJ Schmitt, Michael Kratschmer, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin

Feb 22, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 20, 2022

Dealership Rating
Employee Rating

Colin service writer than an excellent job and taking care of my situation as he’s also done in the past I would recommend his service department because of outstanding employees like him More

by DAN.HARTMONT
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2022

Family Hyundai responded

Thank you, Dan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 20, 2022

Dealership Rating
Employee Rating

Great service. The entire team is very helpful and considerate. Everyone is willing to help. The waiting area is inviting and set up nicely compared to other dealer More

by Kam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2022

Dealership Rating
Employee Rating

Colin was extremely helpful and professional and the wait time was not long at all. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lisa, for choosing Family Hyundai!

February 20, 2022

Dealership Rating
Employee Rating

Thanks for you service satisfy ! Great! Also will see soon for the service again have nice dsy More

by IGOMEZ4548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 19, 2022

Dealership Rating
Employee Rating

Service staff were courteous and pleasant. Service performed on my car was completed very promptly More

by lizzie0313
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: NA

Feb 20, 2022

Family Hyundai responded

We appreciate your business, Lizzie, and our team looks forward to serving you again soon!

February 19, 2022

Dealership Rating
Employee Rating

Colin is awesome and super friendly. Look forward to working with the team again. Thank you! More

by katyfabian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2022

Family Hyundai responded

Thank you, Katy, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

February 19, 2022

Dealership Rating
Employee Rating

Have purchased 3 cars here. Great service all the way around. Lifetime warranty can't be beat. Almost time to trade in for our 4th. More

by L.RENARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Eric Kratschmer, Tom Salin

Feb 20, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 19, 2022

Dealership Rating
Employee Rating

Unfortunately, the decrease in staff has tremendously decreased the quality of services rendered at Family Hyundai. I have never had to write a bad review since I have been with this dealership (2016). I More

by lhawkins80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 08, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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