Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 155

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

April 23, 2021

Dealership Rating
Employee Rating

Received excellent customer service by Al Pellizzeri, Received excellent customer service by Al Pellizzeri, Customer Relations Manager and Coin Simmons in the Service Department. These two men have gone More

by LINDAADIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Apr 25, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, Linda! We appreciate your review. We're thrilled that Al and Colin could exceed your vehicle needs, and we hope to see you again!

April 23, 2021

Dealership Rating
Employee Rating

I brought my car in for a recall and Colin did a great job getting my car in and out quickly. He was very pleasant to work with. More

by PATRICIA_SEIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

Family Hyundai responded

Thank you, Patricia, for your business and this review. We're happy to hear that Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 23, 2021

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Employee Rating

I and my family have been customers for years. The service is always great and the people care about you as a customer. My daughters especially appreciate how they feel respected when the raise questi More

by Rohant1
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh , Tom Salin

Apr 25, 2021

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. Congratulations on your new vehicle!

April 23, 2021

Dealership Rating
Employee Rating

Everyone was very welcoming and helpful. They made the purchase of the car easy and stress less. Everyone was very helpful and very accommodating. Thank you. More

by DIONNEBOYD369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder , Joe Panici

Apr 25, 2021

Family Hyundai responded

Thank you, Dionne, for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 21, 2021

Dealership Rating
Employee Rating

Exceptional Customer Service. This visit was for routine maintenance. Thank you Colin for taking great care of me, checking out my concerns, and updating my alert codes. You are greatly appreciated. More

by angela67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Family Hyundai responded

It's great to hear that Colin was able to help you with your routine service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 20, 2021

Dealership Rating
Employee Rating

Work done was for a corporate all world engine problem recall. My car previously had 2 engine replacements as per Hyundai corporate direction but this time it was okay. More

by Rich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Apr 20, 2021

Family Hyundai responded

Thank you, Rich, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 17, 2021

Dealership Rating
Employee Rating

Have issues Everytime I go. They told me one thing when I bought the car. The minute I come back for my first service then everything changed and I had wasted a trip. Just to come back again and it’s changed More

by daniellewills96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Austin Osabuohien, Joe Panici

May 04, 2021

Family Hyundai responded

Thank you, Danielle, for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 15, 2021

Dealership Rating
Employee Rating

Great dealership Every aspect of the business is Great dealership Every aspect of the business is top-notch we have purchased 5 vehicles there will never go anywhere else. Best dealership in Il More

by sm6080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors , Eric Kratschmer, Joe Panici, Tom Salin

Apr 17, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

April 15, 2021

Dealership Rating
Employee Rating

Mayweather Shorter was very helpful getting our brand new car into service quickly. He went out of his way to contact us when he found out about our issue. Colin Simmons handled the repair and the communicat More

by TBOGAN55
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter

Apr 15, 2021

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2021

Dealership Rating
Employee Rating

Always Top Shelf from Rep to service performed. Since I purchased vehicle from here their giving a free Oil change every 4th visit is awesome! More

by mwgenrev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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