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2261 Reviews of Colin Simmons
August 29, 2020
Always courteous . Smiles with their eyes because they have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. More
by SHIRLEYCASEY10132t
Verified CustomerOther Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Casey, Matthew
August 26, 2020
I have purchased multiple cars at Family Hyundai. When you buy a car at Family, you are buying the very best service in the industry! you buy a car at Family, you are buying the very best service in the industry! More
by JOHNTROTTA75
Other Employees Tagged: Graham Watson, Al Pellizzeri, TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
August 21, 2020
Everyone was very helpful and the work on my car was done quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! More
by ashleyrogers0228
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Crystal
August 21, 2020
I have always been very happy with the service I receive here. Even though I have a Hyundai dealership only about 6 blocks away from my house I make the trip out to Family Hyundai. Good service and friendl here. Even though I have a Hyundai dealership only about 6 blocks away from my house I make the trip out to Family Hyundai. Good service and friendly, helpful service people. I had an oil change, tire rotation and two filters changed. . I spent my waiting time (about 1 3/4 hours) sitting outside , social distancing and enjoying a good book and a beautiful day. More
by GRANDPAJACK4837
August 20, 2020
Two wheels were replaced under factory warranty. Two wheels were replaced under factory warranty. When I got home after waiting over 2 hours to have the wheels balanced and mounted one of the Two wheels were replaced under factory warranty. When I got home after waiting over 2 hours to have the wheels balanced and mounted one of the wheels was damaged by the installer. The wheel was damaged by the careless use of the inpact wrench. I decided not to waist any more time on this matter . I bought a silver touchup pen and did it myself. PLEASE RETRAIN YOUR EMPLOYEE!!!! More
by GFUSKYBLU
August 19, 2020
I blew my front tire had my car towed to family Hyundai. No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring More
by bulldozer004
Other Employees Tagged: Michael Kratschmer , Tom Salin
August 16, 2020
I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More
by pperry
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin
August 12, 2020
This would be my third car I’ve purchased From family Hyundai and each time I’ve had a good experience. Mark Holder sold all of my vehicles to me he’s a very good salesman! and will continue to purchase Hyundai and each time I’ve had a good experience. Mark Holder sold all of my vehicles to me he’s a very good salesman! and will continue to purchase my vehicle through him and Family Hyundai ../ Thanks More
by Elaine.speech
Other Employees Tagged: Jerry Lacy, George "Skip" Hasenjaeger , Leon Goldman, Ryan Prindle, Sam Wallace, Mark Holder
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