Customer service was great appointment time was
appropriate all my expectations and service was exceptional very happy
appropriate all my expectations and service was exceptional very happy
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by DURRABLE
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
Amazing the whole experience at the dealership has been
an wonderful experience especially with Colin
an wonderful experience especially with Colin
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by dionteroberson25
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Apr 01, 2026 -
Family Hyundai responded
We’re thrilled that your Hyundai service went so well and that Colin provided outstanding support. Thank you for your kind feedback, and we look forward to serving you again soon.
I always have a great experience with the service
department at Family Hyundai. Colin is always knowledgeable, thorough, and makes sure my vehicle is taken care of and finished in a timely manner. He
department at Family Hyundai. Colin is always knowledgeable, thorough, and makes sure my vehicle is taken care of and finished in a timely manner. He really helps make the whole process easy and stress-free.
The waiting area is comfortable and has several nice conveniences, which I really appreciate. Ricky and Al also take the time to check in while I wait, and that personal attention means a lot.
Family Hyundai really does make you feel like part of the family. Many thanks to the whole team for the great service!
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by MARYPAT80
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Family Hyundai responded
It’s wonderful to know that Colin’s knowledge and Al’s attentive check-ins made servicing your Hyundai Palisade smooth and stress-free. We appreciate you noting the comfort of our waiting area and the personal care you received. We look forward to assisting you again.
It was a very windy day.
Colin helped out each & every person the same way. He made sure at all times everyone was ok.
Colin helped out each & every person the same way. He made sure at all times everyone was ok.
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by ANMOORE516
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Mar 31, 2026 -
Family Hyundai responded
It’s wonderful to hear Colin’s attentiveness made all the difference on that windy day. Thank you for the five-star rating and for trusting us with your Genesis service.
They are always professional & address any concerns.
Staff is friendly & curtious. Hyundai is dependable and does good quality work. Job well done.
Staff is friendly & curtious. Hyundai is dependable and does good quality work. Job well done.
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by HELENAMMANN
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Mar 29, 2026 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
Mar 27, 2026 -
HELENAMMANN responded
Always a pleasure dealing with Family Hyundai.
The staff is always friendly & courteous. Service is great. They do good quality work.
Colin makes my service experience effortless, I would
recommend Colin and Family Hyundai without reservation!
recommend Colin and Family Hyundai without reservation!
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by abw6137
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Family Hyundai responded
How wonderful that Colin made your recent Hyundai service effortless. Your recommendation means a lot to us and we look forward to serving you again.
Good quick service Friendly people will go back for sure
always fair with pricing will tell my friends about my experience
always fair with pricing will tell my friends about my experience
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by samonski8232
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Family Hyundai responded
Thank you for sharing your experience with our quick service and friendly team. We appreciate you mentioning our fair pricing and look forward to caring for your Hyundai on your next visit.
Awesome service !
!! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back
!! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back in 6 months.
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by coolstuff91
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
Family Hyundai responded
Thank you for your continued trust since 2013. We’re thrilled that Colin, Tj, and the rest of the crew could deliver fast, friendly service on your Hyundai Tucson. We look forward to seeing you again in six months.
Problem never solved car wasn't looked at it was a rush
diagnosis and still has the same issues
diagnosis and still has the same issues
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by ROJONES13
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Mar 28, 2026 -
Family Hyundai responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Very knowledgeable, non pushy and captain, you advised of
what's going on and very clean waiting area
what's going on and very clean waiting area
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by ROBERT10355
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2026 -
Family Hyundai responded
Thank you for sharing your experience with your Hyundai Santa Fe service. We’re glad you found our team helpful and not pushy while staying informed, and that the waiting area met your expectations. We’ll pass along your comments to the service crew.
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