Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 4

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,260 Reviews
4.6

2,260 Reviews

Write a Review

2260 Reviews of Colin Simmons

March 26, 2026

Dealership Rating
Employee Rating

Colin makes my service experience effortless, I would recommend Colin and Family Hyundai without reservation! More

by abw6137
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 26, 2026

Family Hyundai responded

How wonderful that Colin made your recent Hyundai service effortless. Your recommendation means a lot to us and we look forward to serving you again.

March 25, 2026

Dealership Rating
Employee Rating

Good quick service Friendly people will go back for sure always fair with pricing will tell my friends about my experience More

by samonski8232
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Family Hyundai responded

Thank you for sharing your experience with our quick service and friendly team. We appreciate you mentioning our fair pricing and look forward to caring for your Hyundai on your next visit.

March 25, 2026

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Awesome service ! !! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back More

by coolstuff91
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2026

Family Hyundai responded

Thank you for your continued trust since 2013. We’re thrilled that Colin, Tj, and the rest of the crew could deliver fast, friendly service on your Hyundai Tucson. We look forward to seeing you again in six months.

March 24, 2026

Dealership Rating
Employee Rating

Problem never solved car wasn't looked at it was a rush diagnosis and still has the same issues More

by ROJONES13
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Mar 28, 2026

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 24, 2026

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Very knowledgeable, non pushy and captain, you advised of what's going on and very clean waiting area More

by ROBERT10355
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Recommend Dealer
Yes
Mar 24, 2026

Family Hyundai responded

Thank you for sharing your experience with your Hyundai Santa Fe service. We’re glad you found our team helpful and not pushy while staying informed, and that the waiting area met your expectations. We’ll pass along your comments to the service crew.

March 20, 2026

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Very friendly helpful i appreciate the customer service. Will come back for all oil changes More

by TMOORE388
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2026

Family Hyundai responded

We’re delighted our team provided friendly and helpful service for your Hyundai Palisade. Colin and the service staff appreciate your feedback, and we look forward to supporting you with future oil changes. Safe travels until then.

March 19, 2026

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Always great service and knowledgeable servicing people. They do the job right and in a timely fashion. More

by JOHN_PUTZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Mar 19, 2026

Family Hyundai responded

We’re pleased our Hyundai service team provided knowledgeable support and finished your service promptly. Hearing that we got everything right within your schedule is rewarding. Thank you for trusting us with your vehicle’s care.

March 19, 2026

Dealership Rating
Employee Rating

Takes too long. But I think dealerships do that on purpose so you won't utilize free oil changes/warranties/ect. More

by erin.lacey93
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Mar 23, 2026

Family Hyundai responded

Erin, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 14, 2026

Dealership Rating
Employee Rating

Service could’ve fixed the problem with my first visit. Only had the car 6 days. This should never have happened More

by minarik9134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2026

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 10, 2026

Dealership Rating
Employee Rating

Very professional and Colin was extremely caring about my car problems and getting me in to take care of it More

by KPECEN
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 10, 2026

Family Hyundai responded

It’s great to know that Colin took such care in addressing your Hyundai concerns and made the process seamless. We’re proud to deliver professional service that gives you confidence on the road. Thank you for the 5-star rating and we look forward to assisting with your future maintenance needs.

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