Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 4

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,255 Reviews
4.6

2,255 Reviews

Write a Review

2255 Reviews of Colin Simmons

March 20, 2026

Dealership Rating
Employee Rating

Very friendly helpful i appreciate the customer service. Will come back for all oil changes More

by TMOORE388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Family Hyundai responded

We’re delighted our team provided friendly and helpful service for your Hyundai Palisade. Colin and the service staff appreciate your feedback, and we look forward to supporting you with future oil changes. Safe travels until then.

March 19, 2026

Dealership Rating
Employee Rating

Always great service and knowledgeable servicing people. They do the job right and in a timely fashion. More

by JOHN_PUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Mar 19, 2026

Family Hyundai responded

We’re pleased our Hyundai service team provided knowledgeable support and finished your service promptly. Hearing that we got everything right within your schedule is rewarding. Thank you for trusting us with your vehicle’s care.

March 19, 2026

Dealership Rating
Employee Rating

Takes too long. But I think dealerships do that on purpose so you won't utilize free oil changes/warranties/ect. More

by erin.lacey93
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Mar 23, 2026

Family Hyundai responded

Erin, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 14, 2026

Dealership Rating
Employee Rating

Service could’ve fixed the problem with my first visit. Only had the car 6 days. This should never have happened More

by minarik9134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2026

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 10, 2026

Dealership Rating
Employee Rating

Very professional and Colin was extremely caring about my car problems and getting me in to take care of it More

by KPECEN
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 10, 2026

Family Hyundai responded

It’s great to know that Colin took such care in addressing your Hyundai concerns and made the process seamless. We’re proud to deliver professional service that gives you confidence on the road. Thank you for the 5-star rating and we look forward to assisting with your future maintenance needs.

March 07, 2026

Dealership Rating
Employee Rating

Everyone is always so nice! The Service Dept is very thorough and always takes good care of my Santa Fe ?? More

by SPARROW922
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 09, 2026

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2026

Dealership Rating
Employee Rating

VERY PROFESSIONAL, YET VERY FRIENDLY. A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME. More

by OZ59MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Family Hyundai responded

It’s wonderful to know our team provided professional and friendly support during your Tucson Hybrid service. We’re glad the staff took the time to explain your vehicle’s needs and schedule your appointment. Thank you for trusting us with your Hyundai.

February 19, 2026

Dealership Rating
Employee Rating

Great Good service good people. Good editing area That's all I got to say No More

by WARMDR
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Feb 20, 2026

Family Hyundai responded

We appreciate your positive feedback on our service, team and area. Colin and our staff look forward to servicing your Hyundai Tucson again.

February 18, 2026

Dealership Rating
Employee Rating

Colin had made my service appointments much better. I appreciate his kindness and eager to help. More

by lesszestcamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna

Feb 18, 2026

Family Hyundai responded

We’re delighted Colin made your service appointments smoother. Thank you for choosing us for your Hyundai service; we look forward to assisting you again.

February 17, 2026

Dealership Rating
Employee Rating

Colin is always knowledgeable and very accommodating and keeps me in touch with progress of vehicle More

by Anne
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Feb 18, 2026

Family Hyundai responded

Thank you for recognizing Colin’s expertise and accommodating approach during your Hyundai Palisade service. We’ll share your feedback with Colin and look forward to assisting you again.

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