Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
313 Reviews
4.8

313 Reviews

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313 Reviews of Collin Mello

September 26, 2025

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Employee Rating

Easy to get ahold of them, and they addressed my needs quickly. True no-hassle service and I felt they provided me with sufficient info to make decisions More

by CARALEE.CARLSON
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Recommend Dealer
Yes

September 26, 2025

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Great good ok sweet go better best ha ha ha ha ha ha ha haha More

by Buckshotbake
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

September 18, 2025

Dealership Rating
Employee Rating

Oil change and slow leak in a tire was completed while I waited. The service personnel have always been glad to fully answer any questions.. More

by bnoem1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 16, 2025

Dealership Rating
Employee Rating

Excellent. Thanks Excellent. Had a discount card for 10% off that I got through the mail and the price was right. More

by Suncleringo75
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

September 16, 2025

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Employee Rating

They have always treated me well. Very customer focused. I wish the Dervice Departmemt was open later during the week, but I like the fact they're open on Saturdays. More

by Jerry
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas, Arlen Bird

September 15, 2025

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Employee Rating

By far the best dealership in the Erie, NY, and Ohio area! The only place I go for service or for buying! More

by PDEDIONISIO
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Recommend Dealer
Yes

September 06, 2025

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Excellent dealership with every visit to the service department and the workmanship was stellar on both Ford escapes. More

by kggausman
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

September 04, 2025

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Employee Rating

Collin was very polite and helpful. We received excellent service. We did not have to wait very long for the vehicle More

by jharrison1
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Recommend Dealer
Yes

August 24, 2025

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Employee Rating

Excellent service as always. Fast and efficient staff. Kind and polite. Always pleased every time! More

by tiffanysmth8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Chase

August 17, 2025

Dealership Rating
Employee Rating

Horrible, because of one individual. The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it More

by theresa19692
Recommend Dealer
No

Other Employees Tagged: Collin Mello

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