Collin Romer

Anytime I had to deal with Dana Ford the mechanics or desk work helpers were perfect. They were very sufficient and very clear explaining what needed to be done on the car! They also are a very friendly desk work helpers were perfect. They were very sufficient and very clear explaining what needed to be done on the car! They also are a very friendly a professional staff. COLIN is excellent always... More

by coach6xstatechamps Verified Customer Verified Customer

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Reliable and convenient From scheduling to service, all team members were very professional And accommodating team members were very professional And accommodating More

by ltaf1 Verified Customer Verified Customer

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Very professional and competent work was done in a timely manner S A Am L manner S A Am L More

by Wdross Verified Customer Verified Customer

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Excellent service! I thought I had a nail in my tire and the service department quickly solved the problem. There was a nail but it did not penetrate the tire. Professi I thought I had a nail in my tire and the service department quickly solved the problem. There was a nail but it did not penetrate the tire. Professional, respectful and reliable staff assisted me. More

by biga Verified Customer Verified Customer

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IN OCTOBER THE "CHECK ENGINE" LIGHT ON MY DASHBOARD CAME ON. I BROUGHT THE CAR TO DANA FOR REPAIR. I HAVE AN EXTENDED WARRANTY FOR MY 2018 LINCOLN MKZ. AFTER DIAGNOSIS, IT WAS DETERMINED THAT COOLANT WAS C ON. I BROUGHT THE CAR TO DANA FOR REPAIR. I HAVE AN EXTENDED WARRANTY FOR MY 2018 LINCOLN MKZ. AFTER DIAGNOSIS, IT WAS DETERMINED THAT COOLANT WAS COMING INTO THE PISTONS, AND A NEW ENGINE WAS NEEDED. HAVING DEALT WITH OTHER CAR DEALERS FOR 60 YEARS I WAS SKEPTICAL. HOWEVER, DANA CAME THROUGH WITH A NEW ENGINE, NOT A REBUILT ENGINE, OR ONE FROM A JUNKYARD WRECK. MY WARRANTY WAS HONORED! ALL THROUGH THIS PROCESS I WAS KEPT INFORMED BY COLLIN ROMER FROM THE DANA SERVICE DEPARTMENT. More

by bobk1013 Verified Customer Verified Customer

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I was completely impressed with their professionalism and customer service. Great service and excellent work. customer service. Great service and excellent work. More

by silviano Verified Customer Verified Customer

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I was completely impressed with their professionalism and customer service. Great service and excellent work. customer service. Great service and excellent work. More

by silviano Verified Customer Verified Customer

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We were under a very stressed situation. My son accidentally ran over something during that first snowstorm and we ended up with two flat tires. Colin went above and beyond after what was a My son accidentally ran over something during that first snowstorm and we ended up with two flat tires. Colin went above and beyond after what was a really horrible and stressful 48 hours to get the car looked at. More

by bradysmom3205 Verified Customer Verified Customer

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I was completely impressed with their professionalism and customer service. Great service and excellent work. customer service. Great service and excellent work. More

by silviano Verified Customer Verified Customer

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Since I was greeted at the door and till my car was washed and handed back to me everyone at Dana Ford was awesome they kept me informed at all steps during service. washed and handed back to me everyone at Dana Ford was awesome they kept me informed at all steps during service. More

by vgpilot Verified Customer Verified Customer

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