Colt Grandstaff
Colt Grandstaff at Heiser Toyota
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Colt Grandstaff | Page 3

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
429 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

8 yrs, 6 mos

4.9

429 Reviews

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429 Reviews of Colt Grandstaff

March 28, 2024

Dealership Rating
Employee Rating

Great Experience and respectful staff. Recently purchased a 2024 Corolla Hybrid and Jordan C. helped me through the process. Jordan was respectful and patient with all questions I had. I b More

by rliogon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian

Mar 29, 2024

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that Jordan had the opportunity to provide you with excellent service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 24, 2024

Dealership Rating
Employee Rating

They are always professional & efficient with excellent customer service ???? Excellent, professional, efficient, customer service ?????? More

by LORRAINE.HAMODEH0725
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Mar 25, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business, Lorraine, and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 22, 2024

Dealership Rating
Employee Rating

The Heiser team took great care of me. It was an excellent experience. Colt and Amanda made the process easy and enjoyable. No wonder I keep coming back. I love my Toyota Corolla! More

by JUDY.PERSICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz , Amanda Millonzi/ Sales & Leasing Consultant

Mar 22, 2024

Heiser Toyota responded

Judy, Thank you so much for your kind words for Colt, Amanda, and our team. We appreciate you taking the time to leave us this wonderful feedback! Congratulations on your new Toyota Corolla! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2024

Dealership Rating
Employee Rating

Darrin is a very pleasant and knowledgeable salesperson. He gave great communication and follow ups concerning getting the vehicle that I was looking for. I would definitely recommend Heiser Toyota as well. More

by AMeeks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Shardai Flores

Mar 22, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Darrin and our team were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2024

Dealership Rating
Employee Rating

Everyone gave me space to look and evaluate in my own time. When I needed help they were there to answer questions and assist me in the entire process. More

by Pleased RV4 customer
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Mar 22, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that Colt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 14, 2024

Dealership Rating
Employee Rating

I had hit a deer and needed a newer car to drive. I had found the car I wanted on the internet and Al gave me the test drive, and was very knowledgeable and personable. Never put pressure on me to bu More

by mmcobra1463
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Mar 14, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Colt! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 13, 2024

Dealership Rating
Employee Rating

He was very knowledgeable, kind courteous and helpful. I would recommend him exceptional sales person of the year. More

by Sheknox72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry

Mar 13, 2024

Heiser Toyota responded

We are very happy to hear Darrin and Colt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 13, 2024

Dealership Rating
Employee Rating

Found pretty significant damage that admittedly was missed at purchase (looked at car at night and picked up in the rain Damage wasnt noticeable until in the sun. Online pics look edited). Salesperson More

by Canwegetacallback
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lorri Aiono-Dimoff

Mar 17, 2024

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

Apr 02, 2024

Canwegetacallback responded

Weve been trying! Left a message, then you were on vacation, then we left another message.....not sure what else we can do... ( Also sent a private message and got no response to that either. ) We are now just paying nearly 3 grand to fix the problem ourselves. VERY DISSAPOINTED

March 09, 2024

Dealership Rating
Employee Rating

Very friendly, helpful, knowledgeable. Jason and Colt were very nice, friendly, and knowledgeable. Great service! More

by RFARRELL04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Mar 10, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 07, 2024

Dealership Rating
Employee Rating

Excellent service. No pressure to purchase. No constant back and forth to agree on a price. Incredibly personable and a pleasure to work with everyone! More

by coreenmills
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Mar 07, 2024

Heiser Toyota responded

Coreen, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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