Our Mazda CX-5 was coming off lease and we really wanted to look into something available in a hybrid and landed on the Rav 4 as a good choice. Want to Heritage to check them out and went on a test drive with Derek Blood. He was friendly, super helpful without being pushy, and answered all our questions. While we had good experiences with everyone we talked to at Heritage, we really wanted to show some appreciation to Derek for a couple of things. One, he treated us like real people, not just a potential lead for a quota or something. We talked about our homestead, fishing and other stuff not related to buying a car. Two, he did a really great job after our initial visit of staying in contact just enough without overdoing it. He checked in on a timely schedule and made sure we had everything we needed to make a decision as the time came to lease a new vehicle. I can easily get turned off by overly pushy sales people and Derek is NOT one of those. He's great to work with.
"Seamless car buying experience"
Derek was fabulous to work with! He was incredibly responsive and offered his assistance during and after hours. We were clear with him on our expectations for a vehicle, the price we wanted to pay, and he and the rest of the sales team delivered without delay. We drove off in a new vehicle in record time on a Saturday thanks to the Heritage team!
My family and I decided to drive across the lake to see what Heritage had to offer on a 2018 Toyota Tundra. We were interested in a specific Truck and Derek Blood and Conor McQuade worked hard to make it happen. He made our buying experience much easier. Thanks Heritage for another great buy!
"A true partner and salesman making car shopping enjoyable!"
Adam is a true representation of a professional salesman. Not only was he knowledgeable about the cars and models we were looking at, but he was beyond responsive and accommodating during our engagement. It is comforting to know that your sales rep has the end customer in mind as opposed to just trying to close a deal. Adam wanted to make sure that we were comfortable with the options we had and that we were happy in the end with the deal with got through Toyota. I am thrilled and excited to be a new owner of a Highlander 2018. Thanks again to Adam for being a true partner during the sales process and keeping my interests and goals in mind at all times. It sure does make car shopping enjoyable...
Other Employees Tagged:
"No pressure and willing to work with us"
I dealt with Chuck Spinner and he was great! He was in no way high pressure and was willing to work with us in picking out a vehicle and providing options. He even made himself available on his day off. I would recommend him and Heritage to anyone looking for a vehicle.
"I purchased a 2018 Camry LE"
I am very pleased with my new vehicle and feel confident that it is the appropriate one for me in all respects! Members of the Sales and Finance Departments were very helpful, and I'm very pleased with my decision. This my third Toyota, and I look forward to continuing to use the Service Department that I have used for more than 35 years for a total of 4 previous vehicles. Thank you for the personal attention given to me! Sincerely, Chris Tabor.
"Derek Blood was AMAZING!!! He made my experience enjoyabale"
This was my first ever new car, in my 51 years of life! Derek made it a day to remember. Derek and Conor’s sense of humor and patience with me, made it a pleasure to spend the day with them.
The following day I needed to go back for some training on my new “ride’s” technical aspects,
Again, Derek was very patient with me!
I’ll be back... if only just to hi
I walked into Heritage Toyota knowing what I wanted to accomplish was going to be nearly impossible, but Taylor and Conor worked to try to make it happen for me. We couldn't quite get exactly what I hoped for but they came up with a back up plan that worked out just as well, if not better. It was a near Herculean task to get me out of my lease elsewhere, but they made it happen. I am so grateful for how much time and effort they spent to get me out of the nightmare situation I was in.
Even if you've been to Heritage before and had a bad experience, please please please consider giving them another chance. I don't regret it!
"My Lucky Day"
I had arranged a test drive by Internet, and when we arrived we were introduced to Derek Blood. He had the car waiting for us and off we went. He was polite, knowledgeable and not at all pushy. To make a long story short, Derek worked with us finding just the right vehicle, and then came up the numbers that made us want to buy. I'm 60+ and this was one of the easiest and most pleasant negotiations, and extra kudos to Derek because after we worked out a buy option, we ended up leasing--a first for me. Because of the lateness in the day, we picked up the car the next day, and Derek did a terrific job explaining all the new (to me) safety features and phone/radio options. He further followed up after my vacation to make sure I received the two options that weren't in stock on purchase day. We were happy to work also with Travis Green and meet Conor McQuade.
- Steve Alexander
Derek Blood was responsive and understanding of what I wanted and went out of his way to make sure that I had all the information that I needed before making a decision. He was there when I needed him and stayed out of the way when I didn't. I highly recommend Heritage and Derek if you want to look into a Toyota.