Corey Jansky | Page 20

The dealership is very clean. Staf is friendky, helpful and easy to work with. We have always gotten the best service and deal at S Cloud Luther Honda. and easy to work with. We have always gotten the best service and deal at S Cloud Luther Honda. More

by DCLUECK Verified Customer Verified Customer

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Honda St.Cloud is everything I want in a dealership. Cj (Corey Jansky) is honest, makes you feel welcome, comfortable, and overall treats you how you want to be treated. He takes his time showing you every (Corey Jansky) is honest, makes you feel welcome, comfortable, and overall treats you how you want to be treated. He takes his time showing you every feature the vehicle has to offer and after the purchase he goes over programming the settings in your car per your preferences. I never feel pushed or uncomfortable only excitement! After selecting the vehicle I wanted, it was takin to be detailed before being sent home with me. The interior and exterior were cleaned and looked top notch. The dealership itself was clean. The waiting room offers a variety of snack and beverage options along with comfortable seating and a big screen TV. Thanks for a great experience, I couldn’t ask for more. More

by JBECKER0307 Verified Customer Verified Customer

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Excellent job, no pressure, very knowledgeable! I was very happy with the time each person took with me to be sure I was comfortable with my visit! I would come back and recommend this dealer to my I was very happy with the time each person took with me to be sure I was comfortable with my visit! I would come back and recommend this dealer to my friends! Very pleased with my vehicle choice! More

by CYNTHIAWAGNERMOONE Verified Customer Verified Customer

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Awesome customer service from the time you enter and leave. Corey was the best salesman I’ve ever encountered. Explained everything I needed to know about new vehicle and more.Satisfied start to finish! leave. Corey was the best salesman I’ve ever encountered. Explained everything I needed to know about new vehicle and more.Satisfied start to finish!! More

by VHENRIKSEN Verified Customer Verified Customer

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Cory is a very attentive salesperson We told him what we wanted and reviewed options with us to give us the best deal. We were in and out purchased a vehicle in 3 hours !!! That’s what I We told him what we wanted and reviewed options with us to give us the best deal. We were in and out purchased a vehicle in 3 hours !!! That’s what I like don’t have to have an annoying sales pitch of get to know u. We told him what we wanted and fix the want to spend the whole day there. More

by Brenda Verified Customer Verified Customer

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Easygoing Staff very friendly and helpful, knowledgeable on showing car features, great experience.dont have anything else to say, have a great day, thanks, see Staff very friendly and helpful, knowledgeable on showing car features, great experience.dont have anything else to say, have a great day, thanks, see you later More

by DOUGHINCE Verified Customer Verified Customer

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I have always had a good experience when I bought vehicles. Cory has been my salesman for years now. He is always so kind and respectful Thank you again , Cory. Third vehicle I bought from him. Cory has been my salesman for years now. He is always so kind and respectful Thank you again , Cory. Third vehicle I bought from him. More

by TRIPLECRANCH Verified Customer Verified Customer

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Sub-par customer service experience yesterday I've normally experienced PHENOMENAL customer service at this location, mostly from a female front desk staff person in the service dept whose name I I've normally experienced PHENOMENAL customer service at this location, mostly from a female front desk staff person in the service dept whose name I can't recall but, no joke, has provided the BEST customer service I've received anywhere, in any industry, not just automotive. Which is partly why yesterday's experience with Casey Van Dorn was so disappointing/ sub-par. I dropped my car off at my 8:30am appointment time on a Saturday for what I was told would be a 2-hour, $200+ interval service. I said I'd be running errands and wouldn't be back til the afternoon so we agreed on 2:30pm as the pick-up time. At 2pm I retrieved a voicemail from Casey that I had to listen to 3x to get all the details of - he was talking way too fast and clearly just trying to get thru the call to get on with other things. It's a busy Saturday before the holidays, I get it. I called back, left him a vm, and when he called back just a few minutes later he explained the additional recommended services, which I declined. He said he would TEXT when my car was ready. I figured fine, that's kind of inconvenient when my car's already been there for almost 6 hours for a 2 hour service that we previously agreed would be done at 2:30pm. But I'll wait for the text. By 4:15pm I still hadn't received the text he said he would send so I called and it went to vm. By now I'm getting irritated and annoyed at being kept in the dark and having to try and track someone down to get an answer that should've just been reiterated in the first call: your car will be done at 2:30, we'll see you then. I looked online and Google shows this Luther location being open til 5pm so I decided to leave to get my car which surely had to be done after 8 hrs. Arrived at the dealership at 4:30pm to find the service dept had closed at 4pm and would not be open tomorrow /Sunday, meaning it would be Mon after work before I could get back to get my car. Now I'm pissed. When I finally get inside to the main dealership lobby, which is apparently what Google knows is open til 5pm, I find Corey "CJ" Jansky who wastes no times in making calls to track down my ppwk, finding an employee to help ring up the sale and in short, providing the kind of customer service I've come to expect here. He took responsibility in fixing a problem he didn't create and wasn't aware of til I walked thru the door. I feel this is the level of customer service I've come to expect at Luther and that you expect your employees to exemplify because with all the options of where I could get my car serviced, it really comes down to how the customer is treated: if I'm going to experience a Jiffy-Lube-level of customer service I might as well go there and only pay Jiffy Lube type prices. At 7:30 this morning I did eventually find the EMAIL that was sent yesterday at 2:30pm and was in my junk folder saying my car was ready to be picked up but which instructed me to TEXT 45 min before coming to get my car (but no number given). NOPE! This is a ridiculous way to run what should be a very straight-forward point-of-sale operation. If I have to jump thru this many hoops, I'm going elsewhere to have my car serviced. More

by Tpjmme Verified Customer Verified Customer

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Buying my new car I had a great experience buying my new car from Luther Honda. My salesman Corey as very helpful with the entire process and took extra time with me ex I had a great experience buying my new car from Luther Honda. My salesman Corey as very helpful with the entire process and took extra time with me explaining the car’s features. More

by LOISWYNECOOP923 Verified Customer Verified Customer

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An excellent car buying experience. It was a pleasure to buy (again) from Honda. I appreciated the quality interactions with all personnel esp Corey Jansky. He was helpful, not pushy, & It was a pleasure to buy (again) from Honda. I appreciated the quality interactions with all personnel esp Corey Jansky. He was helpful, not pushy, & listened. Thank you! Wrapping it up with business manager Brian was excellent. No hassle paperwork problem solved! Not only is Honda one of the top rated vehicles to own Luther Honda instills a greater confidence in the purchase with the assurance of a certified vehicle. Much appreciated. More

by Hondasrvice#1 Verified Customer Verified Customer

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