Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino | Page 29

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
381 Reviews
4.6

381 Reviews

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381 Reviews of Cosmo Laurino

June 16, 2023

Dealership Rating
Employee Rating

Professional, courteous staff. Excellent service. Issue with vehicle taken care of the same day as promised More

by FESABDOU
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Rallye BMW responded

We're glad to hear that you had a great experience with our staff at Rallye BMW! Providing professional and courteous service is always our top priority. Thank you for choosing us, and we hope to see you again in the future!

June 12, 2023

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Jose Rivas is the man! Great Experience working with him! The service was excellent!! Highly recommended! More

by EVAN RAFINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Sarocco , Jose Rivas

Jun 12, 2023

Rallye BMW responded

Thank you for the review, Evan! We appreciate the kind words about Jose and hope to see you again at Rallye BMW. Safe travels!

June 10, 2023

Dealership Rating
Employee Rating

Fantastic and always helpful and professional. my service advisor Cosmo was the best, going the extra mile to assist me every time! Thank you Ralley !! More

by NDIMAS09
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 12, 2023

Rallye BMW responded

We're thrilled to hear that Cosmo went the extra mile for you! Thank you for sharing about your professional service at Rallye BMW. We appreciate your support and hope to assist you with all of your automotive needs in the future.

May 05, 2023

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Employee Rating

Excellent service, great loaner car, excellent transaction, i had a small issue they made sure they resolved it A+ More

by mrmondaynightcrank
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 05, 2023

Rallye BMW responded

We're thrilled to hear your experience at Rallye BMW was nothing but excellent, and that our team could resolve any issues. Thank you for taking the time to share this feedback!

April 26, 2023

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Everyone at the service department is very professional and always pay attention to details. Cosmo was very concern and accommodating. More

by FELIXAJORGE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 27, 2023

Rallye BMW responded

It's our pleasure to deliver attentive service! Thanks for sharing this appreciation for Cosmo and the rest of the Rallye BMW Team. Safe travels!

April 21, 2023

Dealership Rating
Employee Rating

Bought 2023 i4 m50 from Rallye. Len was my salesman. It took a long time to get it as I ordered it during the height of the shortages but the reality is that’s a symptom of the wor More

by David N
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2023

Rallye BMW responded

David, we appreciate you taking the time to share your experience with us. We will be sure to pass on the kind feedback to Len and the team. Drive safely in your new 2023 BMW i4 M50, and enjoy it! We hope to see you again soon at Rallye BMW!

April 19, 2023

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Employee Rating

was very accommodative in helping me despite that I leased the car from a different dealership, that since closed down. More

by ericding.us
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Recommend Dealer
Yes

Other Employees Tagged: Shane Camacho

Apr 19, 2023

Rallye BMW responded

It was our pleasure to assist you! Thank you for choosing Rallye BMW — we hope to work with you again down the road!

April 17, 2023

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Employee Rating

Nice guy . Didn’t try to rip me off . Was pretty quick . Would be nice if you had lunch to offer More

by christinechuisano
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2023

Rallye BMW responded

Thank you for the review! We appreciate your business and hope to see you back again at Rallye BMW!

April 12, 2023

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Employee Rating

Pay premium price for service shouldn’t have to go find service manager to see if car is ready. He gives you a number to text and then ignores them. More

by donapratesi
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Recommend Dealer
No
Apr 18, 2023

Rallye BMW responded

Our goal is to deliver communicative, seamless assistance, and I sincerely apologize if we missed the mark. I'd appreciate the opportunity to learn more about your experience and address these concerns. Please consider contacting me directly if you're interested in discussing this further. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 10, 2023

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Employee Rating

Excellent! !! Great experience with Rallye!! Awesome Team Service and Sales. I'm in love with my I4. More

by Jovana340
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Rallye BMW responded

Thank you for the review! We appreciate your business and hope to see you back again at Rallye BMW. Safe travels!

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