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Cosmo Laurino

Overview Reviews (381) Inventory (512)

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Cosmo Laurino

Cosmo Laurino | Page 9

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6

381 Reviews

Overview Reviews (381) Inventory (512)

4.6

381 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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381 Reviews of Cosmo Laurino

February 09, 2025

Dealership Rating

Employee Rating

Always a great service center, clean and respectful. Never had an issue. Would recommend to family Never had an issue. Would recommend to family More

by christineeschmidt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Richard Johnson , Kevin Juman, Layla Narvaez, Jason Quillupangui

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Feb 10, 2025 -

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team, Christine!

February 04, 2025

Dealership Rating

Employee Rating

Great service, So far there is nothing at this time that. Can say more Thank you that. Can say more Thank you More

by bmajewski5

Verified Customer

Recommend Dealer

Yes

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Feb 05, 2025 -

Rallye BMW responded

Thanks for the 5-star review. We hope to see you again at Rallye BMW!

February 04, 2025

Dealership Rating

Employee Rating

Very professional and very friendly service. Specifically the lift service makes my trip much easier. Specifically the lift service makes my trip much easier. More

by Eric

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Anthony Persaud

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Feb 04, 2025 -

Rallye BMW responded

Eric, we're delighted to hear that our service and lift option made your visit convenient at Rallye BMW. Thank you for the kind words!

February 02, 2025

Dealership Rating

Employee Rating

I am very happy with the dealership. Service representative Cosmo is great always very helpful and knowledgeable about the service Service representative Cosmo is great always very helpful and knowledgeable about the service More

by lindag103

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Kraly

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Feb 03, 2025 -

Rallye BMW responded

We're delighted to hear that Cosmo provided such helpful and knowledgeable service at Rallye BMW! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

January 29, 2025

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Employee Rating

This BMW dealer has the largest show room in Nassau county. Their sales persons are nice, but you are under no pressure to buy. county. Their sales persons are nice, but you are under no pressure to buy. More

by Seming

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, David Huang

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Jan 30, 2025 -

Rallye BMW responded

Seming, we're glad you enjoyed the spacious showroom and felt comfortable with our team at Rallye BMW. Thanks for sharing your experience!

January 28, 2025

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Employee Rating

Rallyes BMW makes you feel like family. Always read to help you with your needs Always read to help you with your needs More

by RAYDAWGZ138

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals, Carlos Nieto , David Diaz

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Jan 28, 2025 -

Rallye BMW responded

Thank you for the 5-star review of Rallye BMW, Ray!

January 27, 2025

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Employee Rating

Cosmo was attentive, courteous and customer centric. He kept us informed timely throughout the process. He kept us informed timely throughout the process. More

by GLLGHRmry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 27, 2025 -

Rallye BMW responded

We're delighted to hear that Cosmo provided attentive and courteous service during your visit to Rallye BMW. Keeping our customers informed is a top priority, and we're glad it made a difference for you!

January 26, 2025

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Employee Rating

Was not happy with service I received here. Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a proble Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a problem they had caused. More

by AZlateva

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jan 27, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with the service. We strive for quality and it sounds like we fell short this time. I'd appreciate the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 18, 2025

Dealership Rating

Employee Rating

EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me The staff was very welcome and professional. No complaints from me More

by jenniferpmbrtn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Richard Johnson , Kevin Juman, Layla Narvaez, Jason Quillupangui

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Jan 20, 2025 -

Rallye BMW responded

We're delighted to hear you had an excellent experience with our team at Rallye BMW! Thank you for the kind words and support. We look forward to serving you again in the future!

January 10, 2025

Dealership Rating

Employee Rating

My appreciation and positive feedback for the outstanding customer service received with the whiole team at service Department. I must say MR Cosmo Laurino and Christopher Williams have a warm rapport with c customer service received with the whiole team at service Department. I must say MR Cosmo Laurino and Christopher Williams have a warm rapport with customers. They also listened to your request and guiding you in what is necessary repairs and posible alternatives to do in your car. More

by LCASIMIR97

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Williams

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Jan 10, 2025 -

Rallye BMW responded

Thank you for sharing your appreciation of our service team at Rallye BMW! We're delighted to hear that Cosmo Laurino and Christopher Williams provided attentive and helpful guidance. We look forward to assisting with any future needs!

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