Costas Hernandez | Page 11

The people that work here are very nice and helpful. Only thing is Toyota themselves makes a sensor covered under warranty that isn't supposed to fail, and then makes the customer pay for the expensive Only thing is Toyota themselves makes a sensor covered under warranty that isn't supposed to fail, and then makes the customer pay for the expensive computer recalibration. More

by kaitlynking0116 Verified Customer Verified Customer

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Excellent service department. There was a lot of customers bringing their cars in but they still got my oil changed in and out in a hour. Their service advisors are top notch and There was a lot of customers bringing their cars in but they still got my oil changed in and out in a hour. Their service advisors are top notch and very knowledgeable about my hybrid Camry. Making an appointment could not have been easier. Great all around experience. More

by FLITOW123 Verified Customer Verified Customer

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Fast service very clean and efficient able to use coupons but wish they had better coupons for my oil change but wish they had better coupons for my oil change More

by K Mcclendon Verified Customer Verified Customer

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Costas is super! They are good when you can reach them to make an appointment, but if you leave a message, chances are good you will not hear from them. The quality o They are good when you can reach them to make an appointment, but if you leave a message, chances are good you will not hear from them. The quality of their service is good! More

by BONSECOURH Verified Customer Verified Customer

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Costas was very nice and he later introduced me to Mark in the service department. Mark simply went out of his way to help me when the problem with my car was not happening while I was at Cobb. While we in the service department. Mark simply went out of his way to help me when the problem with my car was not happening while I was at Cobb. While we have used Cobb for so many years, this last experience confirmed, once again, WHY we have been loyal to Cobb and trust Cobb. More

by WALKER88 Verified Customer Verified Customer

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I did not have an appointment and I was able to get my car serviced withing one hour! car serviced withing one hour! More

by PATTI7 Verified Customer Verified Customer

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It seems the service department may have changed management as they don’t appear to be as knowledgeable or customer friendly as before management as they don’t appear to be as knowledgeable or customer friendly as before More

by JBWHITE1215 Verified Customer Verified Customer

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Great service from Costas. Exceeded my expectations on turnaround. xxxxxxxxxxxxxxxxxxxxx xxxx xxxx xxx xxxx xxxx Exceeded my expectations on turnaround. xxxxxxxxxxxxxxxxxxxxx xxxx xxxx xxx xxxx xxxx More

by Jlarrystevens Verified Customer Verified Customer

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I always leave within the time frame that they give me and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. More

by WASHINGTONSHERIDAN Verified Customer Verified Customer

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I cannot recommend Costa at Cobb County Toyota enough! His knowledge and professionalism as a service rep advisor are truly outstanding. What impressed me most was how thoroughly he explained everything a His knowledge and professionalism as a service rep advisor are truly outstanding. What impressed me most was how thoroughly he explained everything about my 2002 Toyota Sequoia service needs. He broke down each repair in detail, not just what needed fixing, but why it needed attention, how they'd fix it, when it would be completed, and what the costs would be. This level of transparency is rare to find these days. Costa was upfront about all costs and honest about what services were truly necessary versus what could wait. His clear explanations helped me make informed decisions without feeling pressured or confused. Because of his exceptional service, I will now specifically ask for Costa whenever I bring my vehicle in. Costa is definitely your go-to person at Cobb County Toyota. Thank you very much Costa, Troy Lopes More

by troylopes Verified Customer Verified Customer

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